Pa Kou Lee
Saint Paul,MN
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Interim HealthCare
Saint Paul, MN
01.2023 - Current
- Assisted in patient intake and verified personal information efficiently.
- Scheduled appointments and managed patient flow throughout the clinic.
- Administered medications and provided instructions to patients as needed.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Medical Assistant
Park Nicollet Clinics
Bloomington, US
06.2022 - 01.2023
- Obtained vitals
- Roomed patients
- Utilized EPIC EMR
- Gave injections
- Performed EKG, ear lavages
- Performed vision/hearing screen
- Call patients to setup virtual visits
- Setup for procedure
- Worked with pediatric patients
Medical Assistant
Park Nicollet Clinics
Bloomington, US
08.2021 - 11.2021
- Assisted provider with patient examinations, treatments and/or procedures/nurse visits
- Obtained vital signs and recorded patient's medical history and other relevant data
- Administered injection and performed EKGs
- Utilized EPIC EMR
- Call patients to set up virtual appointments/go over results with patient
- Setup rooms for procedures/examination
- Sterilized procedure kits
- Performed spirometry, ear lavages, visual/auditory screening
- Performed childhood screenings
- Worked with pediatric patients
- Cleaned patient rooms
Medical Assistant
Interim HealthCare
Bloomington, US
01.2021 - 08.2021
- Assisted provider with patient examinations, treatments and/or procedures
- Obtained vital signs and recorded patient's medical history and other relevant data
- Administered injection and performed EKGs
- Utilized EPIC EMR
- Call patients to set up virtual appointments
- Setup rooms for procedures/examination
- Sterilized procedure kits
- Performed spirometry, ear lavages, visual/auditory screening
Medical Assistant
Richfield Medical Group
Richfield, US
12.2018 - 07.2020
- Obtained vital signs and recorded patient's medical history and other relevant data
- Assisted provider with patient examinations, treatments and/or procedures
- Administered injection and performed EKGs
- Handled Electronic medication refills
- Utilized EPIC EMR
- Maintained medical records and documented appropriate procedural/diagnostic coding
- Updated patient's demographic in EMR
- Call patients to set up virtual appointments
- Collected specimens (phlebotomy) and processed specimens
- Setup rooms for procedures/examination
- Sterilized procedure kits
- Performed spirometry, ear lavages, visual/auditory screening
Medical Assistant
University of MN Cardiology Clinic
Minneapolis, US
05.2016 - 01.2017
- Refill patient's prescriptions
- Room patients and obtain vital signs
- Communicate with doctors and nurses about any changes to patient's medications or health
- Perform EKG
- Apply heart monitor on patients
- Answer incoming calls and sort incoming faxes
- Fax results to right department
- Schedule follow up visits per doctor's request
- Administered flu shots
- Proper patient charting
- Assist with new employee's trainings
Lab Assistant/Phlebotomist
Saint Paul, US
02.2014 - 05.2016
- Outpatient blood draw
- Proper patient charting in Epic
- Collect and process specimens
- Assist with new employee's trainings
- Answering incoming calls regarding patient labs or orders
- Prepare specimens for courier pickup
- Verify incoming fax for patient orders
- Verify patient insurance
- Maintained clean phlebotomy area
Plasma Center Technician
Baxter BioLife Plasma
Mounds View, US
07.2012 - 08.2013
- Performed venipuncture and collected specimens according to test needed
- Entered donor information into Donor Information System (DIS)
- Assembled collection containers for plasma donation
- Installed, primed, and disconnected disposable sets on the plasmapheresis machines
- Operated, maintained, and performed trouble-shooting of plasmapheresis machines
- Monitored donors during donation process and responded to donor reactions
Education
Diploma - Medical Assistant
Everest Institute
Eagan, MNNursing -
Saint Paul College
Saint Paul, MNSkills
- Accounting
- Billing
- Collection
- EKG
- Patient Care
- Epic
- Vital Signs
- EMR Systems
- Phlebotomy
- Patient Charting
- Mobility Device Assisting
- Bandaging
- Visual Acuity Testing
- Respiratory Testing
- Diagnostic Testing
- Ear/Eye Lavage
- Suture Removal
- Asepsis and Infection Control
- Well/Sick Baby Visits
- Administration of Medications
- Pharmacology/Dosage Calculations
- Specimen Collection
- Maintain/Inventory Supplies and Medications
- Insurance Billing: CMS-1500
- Bookkeeping and Basic Accounting
- Medical Terminology
- Appointment Setting
- Coding: CPT and ICD-9
- Microsoft Word & Excel
- ClaimGear
- Preparing Insurance Forms
Languages
Hmong, Fluent
Certification
Basic Life Support (BLS)
Personal Information
- Title: Medical Assistant
- Work Permit: Authorized to work in the US for any employer
Additional Information
EKG, Venipuncture, Patient Charting, Vital Signs, Mobility Device Assisting, Bandaging, Visual Acuity Testing, Respiratory Testing, Diagnostic Testing, Ear/Eye Lavage, Suture Removal, Asepsis and Infection Control, Well/Sick Baby Visits, Administration of Medications, Pharmacology/Dosage Calculations, Specimen Collection, Maintain/Inventory Supplies and Medications, Insurance Billing: CMS-1500, Bookkeeping and Basic Accounting, Medical Terminology, Appointment Setting, Coding: CPT and ICD-9, Microsoft Word & Excel, ClaimGear, Preparing Insurance Forms
Timeline
Medical Assistant
Interim HealthCare
01.2023 - Current
Medical Assistant
Park Nicollet Clinics
06.2022 - 01.2023
Medical Assistant
Park Nicollet Clinics
08.2021 - 11.2021
Medical Assistant
Interim HealthCare
01.2021 - 08.2021
Medical Assistant
Richfield Medical Group
12.2018 - 07.2020
Medical Assistant
University of MN Cardiology Clinic
05.2016 - 01.2017
Lab Assistant/Phlebotomist
02.2014 - 05.2016
Plasma Center Technician
Baxter BioLife Plasma
07.2012 - 08.2013
Diploma - Medical Assistant
Everest Institute
Nursing -
Saint Paul College