Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Shuler

Columbia,SC

Summary

Task-focused professional with 20+ years of combined cross-functional administrative and clinical healthcare experience; facilitates efficient workflows and communicates effectively with co-workers, patients and staff. Follows policies, procedures and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

29
29
years of professional experience

Work History

Medical Assistant

SC House Calls
08.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Receptionist

Midlands Regional Rehabilitation Hospital
01.2021 - 08.2023
  • Deliver effective customer service and administrative support in a busy rehabilitation hospital, handling a customer intake of 30+ patients daily
  • Respond to phone calls, manage insurance pre-certifications for all inpatient rehabilitation
  • Maintain medical records, and correspondence files while transferring correspondence/medical records by mail, email, and fax
  • Perform all bookkeeping functions, such as credits and cash collections for cafeteria sales
  • Streamlined record management system including paper and electronic filing to maintain records of correspondence and patient data with 100% accuracy
  • Collects and copies insurance cards and other pertinent documents for out patients visits
  • Follows all HIPAA, compliance, privacy and confidentiality standards
  • Ensures efficient and accurate data entry into the EMR system for each patient
  • Utilizes EMR filter screens and resources to answer questions associated with insurance, procedures and preparations.

Admissions Coordinator/ Administrative Assistant

Heartland of Columbia
01.1996 - 08.2023
  • Greeted new patients, identified the purpose of visit and directed them to specific service according to their needs
  • Managed cash and credit charges for cafeteria meal sales
  • Streamlined record management system including paper and electronic filing to maintain records of correspondence and patient data with 100% accuracy
  • Coordinate pre-admission and admission process as well as arrange for transfer of patients to other centers
  • Complete visits to new admissions to provide smooth admission transition and orient patients to new setting
  • Maintain up-to-date information about agencies to which referrals may be made.

Staffing Coordinator

Uni-Health Post-Acute Care of Columbia
01.2010 - 01.2013
  • Coordinated nursing department schedule to ensure compliance with state regulations
  • Coordinated schedules, meetings, and property visits for 10 real estate agents, and provided administrative support to a total of 20 staff members
  • Assisted visitors, directing them to appropriate personnel, and answered an average of 50 calls and emails daily
  • Interviewed and completed new hire paperwork for new employees.

Direct Care Aide

Palmetto Health Richland Hospital
01.2009 - 01.2010
  • Assisted with activities of daily living such as mobility, dressing, and assisting with personal hygiene.

Education

Healthcare Management Associate of Science Degree -

Ultimate Medical Academy
01.2015

Skills

  • Management
  • Medical Terminology
  • Medical Office Procedures
  • WellSky EMR / EHR
  • Healthcare Computer Information Systems
  • Interpersonal Professional Communications
  • Medical Practice Management Systems
  • Accounting
  • Payroll
  • Billing Procedures
  • Insurance Verification
  • Charting
  • Filing
  • Processing Co-Payments
  • Microsoft office

Timeline

Medical Assistant

SC House Calls
08.2023 - Current

Receptionist

Midlands Regional Rehabilitation Hospital
01.2021 - 08.2023

Staffing Coordinator

Uni-Health Post-Acute Care of Columbia
01.2010 - 01.2013

Direct Care Aide

Palmetto Health Richland Hospital
01.2009 - 01.2010

Admissions Coordinator/ Administrative Assistant

Heartland of Columbia
01.1996 - 08.2023

Healthcare Management Associate of Science Degree -

Ultimate Medical Academy

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Stephanie Shuler