Assisted in patient intake, ensuring accurate documentation of medical histories and current medications.
Conducted preliminary assessments, measuring vital signs and documenting changes for physician review.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Sleep Coach
Sleep Coaches
Minneapolis, MN
11.2023 - 01.2025
Placing orders for patient CPAP supplies
Patient Service Representative
MedBridge Healthcare LLC
Greenville, SC
06.2023 - 11.2023
Insurance verification and authorization
Customer Service Representative
Kinsmith Finance
Easley, SC
09.2022 - 06.2023
Answering phones, taking loan applications, calculating payments, collecting payments, counting cash drawers, end of day closing
Medical Office Assistant
Cannon Memorial Hospital
Liberty, SC
04.2021 - 08.2022
Answering phones, scheduling appointments, checking patients in and out for appointments, sending medication refill request to provider
Medical Assistant
Anderson Sleep and Lung Center
Anderson, SC
11.2020 - 03.2021
Medication Prior Authorizations, Faxing/Go Scripts CPAP, Bi Pap, O2, and Nebulizer medication orders, Performing PFT/Six Minute walk tests on necessary patients, getting patient ready for provider to see.
Patient Service Representative
Prisma Health
Greenville, SC
09.2019 - 10.2020
Scheduling and doing referrals for 5 different GYN specialists.
Education
Diploma - undefined
Easley High School
Easley, SC
Certificate of Ophthalmic Medical - Ophthalmic Medical Assisting
Greenville Technical College
Greenville, SC
Medical Assisting
Penn Foster Career School
Scranton, PA
None - Nursing Assistant
Tri County Technical College
Easley, SC
01.2014
Skills
Organizational Skills
Teaching
CPR
Medical Office Experience
Medical Scheduling
Ophthalmology Experience
Medical Terminology
Auditing
Medical Records
Insurance Verification
EMR Systems
Triage
HIPAA
Vital Signs
Anatomy Knowledge
Experience Administering Injections
Medical Billing
Clerical Experience
Patient Care
Epic
Administrative experience
Organizational skills
Microsoft Word
Time management
English
Microsoft Powerpoint
Typing
Microsoft Outlook
Office experience
Phone etiquette
EMR systems
Ophthalmology
Medical records
Medical terminology
Clerical experience
Sales
Customer service
Cash handling
Windows
Health information management
Data analysis skills
Data collection
ICD-10
Hospital experience
Anatomy knowledge
Documentation review
Vital signs
Childcare
Cash register
Financial auditing
Recruiting
Analysis skills
Specimen collection / processing
Medical coding
Microsoft Excel
ICD-9
Computer skills
CPT coding
Managed care
Management
Risk management
Insurance verification
Medicare
Data entry
Word processing
Machine learning
Medical billing
Medical collection
Pain management
Communication skills
Medical office experience
EHR systems
Certification
Driver's License
Assessments
Medical terminology — Proficient April 2022 Understanding and using medical terminology Full results: Proficient
Protecting patient privacy — Proficient May 2022 Understanding privacy rules and regulations associated with patient records Full results: Proficient
Medical terminology — Proficient June 2022 Understanding and using medical terminology Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient February 2021 Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Medical receptionist skills — Proficient June 2022 Managing physician schedules and maintaining accurate patient records Full results: Proficient
Recruiting — Proficient September 2022 Managing the candidate sourcing and selection process Full results: Proficient
Customer focus & orientation — Proficient May 2022 Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient March 2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient November 2023 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient
Customer service — Proficient November 2023 Identifying and resolving common customer issues Full results: Proficient
Office manager — Proficient February 2021 Scheduling and budgeting Full results: Proficient
Administrative assistant/receptionist — Proficient July 2022 Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Work Skills
Operate a multi-line calling system
Microsoft Word, Excel, and Power Point
Able to receive and follow commands well
Able to handle large sums of money
Extensive knowledge of Customer Service
OCT scans, Fundus photos, Tonopen use, able to check vision
Taking vitals
Checking Patients in and out of the office
Timeline
Medical Assistant
Bon Secours
01.2025 - Current
Sleep Coach
Sleep Coaches
11.2023 - 01.2025
Patient Service Representative
MedBridge Healthcare LLC
06.2023 - 11.2023
Customer Service Representative
Kinsmith Finance
09.2022 - 06.2023
Medical Office Assistant
Cannon Memorial Hospital
04.2021 - 08.2022
Medical Assistant
Anderson Sleep and Lung Center
11.2020 - 03.2021
Patient Service Representative
Prisma Health
09.2019 - 10.2020
Diploma - undefined
Easley High School
Certificate of Ophthalmic Medical - Ophthalmic Medical Assisting