Alma Siddons
Tucson,AZ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Claims Processor
Progressive Insurance
03.2022 - 03.2025
- Performed data entry into various systems related to claims processing tasks.
- Processed claims according to established quality and production standards .
- Gather pertinent information needed to file claim properly.
- Dispatch tow trucks, set up vehicle for repairs.
Appointment Scheduler
Banner University Medical Center
10.2013 - 11.2021
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Maintained accurate records of patient appointments in computer system.
- Ensured compliance with HIPAA regulations when handling confidential information.
- Answered incoming calls from potential new patients and existing patient inquiries
- Verified insurance information prior to appointment booking.
- Determine nature of call appointment, triage, or general questions.
Education
GED -
Douglas High School
Douglas, AZ08-1995
Skills
- Data Entry
- Documentation Skills
- Claims Processing
- Information Verification
- Medical Terminology
- Reporting Skills
- Professionalism
- Understanding of Medical Terms
Education and Training
other
Timeline
Claims Processor
Progressive Insurance
03.2022 - 03.2025
Appointment Scheduler
Banner University Medical Center
10.2013 - 11.2021
GED -
Douglas High School
Similar Profiles
Monique PlattMonique Platt
Customer Service Consultant at Progressive InsuranceCustomer Service Consultant at Progressive Insurance
Clara KnightClara Knight
Multi-line Representative at Progressive InsuranceMulti-line Representative at Progressive Insurance
Daniella SarabiaDaniella Sarabia
Bodily Injury Claims Adjuster at Progressive InsuranceBodily Injury Claims Adjuster at Progressive Insurance