Barbara Vasquez
Victoria,TX
Summary
Dynamic accounting professional seeking a challenging role in a stable organization that fosters professional growth. Extensive expertise in accounting and proficiency in QuickBooks Advanced. Strong attention to detail and analytical skills enable swift identification and resolution of discrepancies, ensuring accuracy in financial records. Proven track record of maintaining meticulous records while delivering exceptional customer service. Committed to contributing to organizational success through dedication and a proactive approach to problem-solving.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Claims Processor
Citizens Medical Center
Victoria, Texas
05.2022 - Current
- Ensured patient eligibility for office visits to facilitate seamless appointment scheduling.
- Trained new staff on claims processing procedures, enhancing team productivity and knowledge retention.
- Monitored claim status updates, providing regular communication to patients regarding reimbursement timelines.
- Analyzed trends in claim denials to identify root causes and recommend corrective actions to management.
- Implemented process improvements that streamlined workflows, reducing claim turnaround times significantly.
- Reviewed claim submissions for accuracy, identifying discrepancies and facilitating timely resolutions.
- Processed medical claims efficiently, ensuring compliance with insurance guidelines and regulations.
- Processed high volumes of medical claims accurately and efficiently under tight deadlines, ensuring prompt payment for services rendered.
- Led initiatives for system upgrades, optimizing claims processing software for enhanced efficiency and accuracy.
- Researched and resolved complex medical claims issues to support timely processing.
- Verified patient insurance coverage and benefits for medical claims.
- Managed large volume of medical claims on daily basis.
- Coordinated with healthcare providers to gather necessary documentation and resolve outstanding claims issues.
Special Projects Assistant to DHP
Driscoll Health Plan
06.2016 - 01.2022
- Facilitated seamless operations at DHP's satellite offices by providing comprehensive support to management and staff. Cultivated a positive organizational image through professional interactions with executives, vendors, and visitors. Oversaw initial contact processes for members and visitors, delivering efficient support services such as telephone management and document handling. Guided families in navigating doctor appointments and Medicaid assistance, ensuring all necessary documentation was prepared.
- Coordinated cross-departmental projects to enhance operational efficiency and resource allocation.
- Assisted in implementing process improvements that streamlined workflows and reduced redundancies.
- Facilitated communication between stakeholders to promote collaboration and resolve project-related issues.
- Developed project timelines and deliverables, ensuring alignment with organizational objectives.
- Analyzed project data to identify trends, providing insights for strategic decision-making.
- Mentored junior staff on best practices for project management and effective communication techniques.
Medication Services Coordinator/ Medical Records
Gulf Bend Center
Victoria, TX
02.2010 - 08.2016
- Maintained accurate records of client medications dispensed. Assisted clients in ordering medications and applying for patient assistance programs. Collaborated with healthcare professionals to review and update client medication lists. Supported county officials in managing client care during incarceration. Coordinated with state mental hospitals to facilitate service setup upon discharge. Provided clients with clear instructions regarding new and current medications.
- Managed scheduling and logistics for community outreach events, increasing engagement with local stakeholders.
- Collaborated with multidisciplinary teams to assess client needs and tailor service plans accordingly.
- Streamlined reporting processes by integrating new software tools, enhancing data accuracy and retrieval speed.
- Led quality improvement initiatives that improved client satisfaction ratings through targeted feedback mechanisms.
Education
No Degree - Accounting
Victoria College
Victoria, TX01.2014
High School - undefined
Stroman High School
TX01.1984
Skills
- Accuracy and precision
- Transactions reconciliation
- Professionalism and ethics
- Data entry proficiency
- Payments posting
- Attention to detail
- Data entry
- Data integrity
- Critical thinking
- Active listening
- Microsoft office
- Billing software
- Data entry software
- Account management
Certification
- 2013 Victoria College: Medical Assisting, Graduate 12/2013
- 2013 Victoria College: Electronic Record Keeping, Graduated 6/2013 2014
- Victoria College: Insurance Coding, Graduated 10/01
- 2014 Court Appointed Child Advocate (CASA)
- 2022 Pre-arrangements Agent
Timeline
Claims Processor
Citizens Medical Center
05.2022 - Current
Special Projects Assistant to DHP
Driscoll Health Plan
06.2016 - 01.2022
Medication Services Coordinator/ Medical Records
Gulf Bend Center
02.2010 - 08.2016
High School - undefined
Stroman High School
No Degree - Accounting
Victoria College
About Myself
I am proficient with Microsoft Office skills, Word, Quick Books, Open Office Org., all types of office equipment fax, calculator, etc.... I work well alone or as a team member. I am bilingual in Spanish. Great at problem solving.