Alma Torra
Boston,MA
Summary
Dynamic professional with a proven track record at Marshalls and Atrius Health, excelling in fast-paced environments and customer support. Expert in data organization and management, demonstrated through meticulous records handling and enhancing operational efficiency. Known for exceptional organizational skills and a collaborative spirit, significantly improving team productivity and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Sale
Marshalls
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Medical Assistant
Atrius Health
11.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Assistant Manager
Dunkin' Donuts
07.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Certificate -
Boston Careers Institut
Brookline, MA06.2023
14 Engjej
Albania 07.2013
Skills
Highly organized and detail-oriented professional with excellent communication and administrative skills Skilled in scheduling, data entry, and managing correspondence Eager to contribute to team success through proactive support and efficient virtual assistance
Calendar and Email Management
Data Entry and Organization
Online Research
Document Preparation
Customer Support (Email, Chat, Phone)
Tools: Google Workspace, Microsoft Office, Zoom, Trello, Slack
Languages
Albanian
Native or Bilingual
Spanisg
Elementary
Timeline
Medical Assistant
Atrius Health
11.2024 - Current
Assistant Manager
Dunkin' Donuts
07.2017 - Current
Sale
Marshalls
Certificate -
Boston Careers Institut
14 Engjej