Alma Travis

Took time to care for my three children (5yrs, 2yrs, 9 months.)

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Interacted with customers by phone or in-person to provide information.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Worked closely with clients to understand unique needs and meet specific travel desires.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Used internal software to process reservations, check-ins and check-outs.
• Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
• Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.