Alma D Acevedo Dominguez
Lawrenceville,GA
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Delivers top-notch service and support and works well under pressure. Offers successful career history comprising in more than 4 years.
Overview
4
4
years of professional experience
Work History
Medical Receptionist
Peachpoint Clinic
Buford, GA
06.2024 - Current
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Processed patient payments and scanned identification and insurance cards.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Medical Receptionist
Barbour Orthopaedics & Spine
Atlanta, GA
08.2023 - 06.2024
- Scheduled patient appointments, verifying accuracy of appointment times with providers
- Prepared charts for new patients, ensuring all necessary forms were completed correctly
- Delivered high-quality administrative and customer service to sustain patient and work flows
- Adhered to HIPAA requirements to safeguard patient confidentiality
- Greeted and checked in patients, updating patient information in computer system
- Straightened up waiting room to maintain neat and organized space
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Medical Receptionist
ProCare Ultrasound LLC
Duluth, GA
10.2020 - 08.2023
- Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel
- Scheduled patient appointments, verifying accuracy of appointment times with providers
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members
- Processed patient payments and scanned identification and insurance cards
- Protected patients by observing strict HIPAA guidelines
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Education
Norcross High School
Norcross, GA08.2018
Skills
- Patient Registration
- Microsoft Office
- Paperwork Coordination
- HIPAA Compliance
- Front Desk Operations
- Co-Payment Collection
- Appointment Scheduling
- Insurance Verification
- eClinicalWorks
- Flexible and Adaptable
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Medical Receptionist
Peachpoint Clinic
06.2024 - Current
Medical Receptionist
Barbour Orthopaedics & Spine
08.2023 - 06.2024
Medical Receptionist
ProCare Ultrasound LLC
10.2020 - 08.2023
Norcross High School