Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Languages
Timeline
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Almable S Mukiza

Rockford,IL

Summary

Dynamic Learning Coordinator at Amazon with a proven track record in enhancing workforce efficiency through innovative training programs. Skilled in data analysis and employee engagement, I excel in fostering a positive learning environment and ensuring successful onboarding processes. Recognized for developing impactful curricula that improve comprehension and retention.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Learning Coordinator

Amazon
Rockford, IL
07.2023 - Current
  • Coordinate ambassador identification program and track new hire onboarding and ambassador audits
  • Coordinate and facilitate all training related programs
  • Track new hire and learning curve metrics at the site level
  • Ensure completion of Carrier Dangerous Training and all aspects of the Ramp training program including record keeping
  • Manage ticketing system and ensure tickets are closed within expected timeline
  • track effectiveness of training programs, including orientation
  • Developed curriculum and learning materials to increase comprehension.

Amazon
Rockford, IL
02.2021 - 06.2023
  • Conducted employee training sessions for process-specific tasks.
  • Presented training information via role playing, simulations and team exercises.
  • Evaluated training program outcomes and worked with management to design and implement improvements.
  • Scheduled classes based on availability of classrooms, equipment or instructors.
  • Monitored, evaluated and recorded training activities or program effectiveness.

Ramp Agent

Amazon
Rockford, IL
04.2020 - 02.2021
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Loaded and unloaded aircraft cargo
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Operated equipment to support on-ground operations in between flights.
  • Maintained on-time connections by guiding aircraft to and from gate positions.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.

Education

Bachelor of Science - Accounting Studies

Rockford University
Rockford, IL
05-2025

Associate of Arts - Accounting And Business Management

Rock Valley College
Rockford, IL
05.2023

High School Diploma -

Rockford East High School
Rockford, IL
06.2020

Skills

  • Learning Modalities
  • Implementation Guidance
  • Workforce Efficiency
  • communication
  • Microsoft Office
  • People Skills
  • Good Work Ethic
  • Friendly, Positive Attitude
  • Computer Skills
  • Reliable & Trustworthy
  • Flexible Schedule
  • Orientation and Onboarding
  • Data Entry
  • Team collaboration
  • Employee training
  • Microsoft Excel
  • Financial reporting
  • Tax preparation

Certification

  • DGT
  • Behind the smile
  • pushback
  • cargo loader
  • belt loader
  • cargo tractor

Education and Training

other,other

Languages

English
Professional
French
Professional
Swahili
Professional
Portuguese
Professional

Timeline

Learning Coordinator

Amazon
07.2023 - Current

Amazon
02.2021 - 06.2023

Ramp Agent

Amazon
04.2020 - 02.2021

Bachelor of Science - Accounting Studies

Rockford University

Associate of Arts - Accounting And Business Management

Rock Valley College

High School Diploma -

Rockford East High School

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Almable S Mukiza