Dynamic leader in the hospital setting, dedicated to fostering collaboration among staff, physicians, and patients to achieve optimal health outcomes for families within the community. Extensive healthcare experience combined with proven leadership and clinical skills underscores a commitment to enhancing performance and outcomes through effective decision-making and communication. Diligent nurse leader with a strong background in clinical management, adept at managing multidisciplinary teams and refining patient care protocols to improve departmental efficiency. Expertise in overseeing daily operations while ensuring compliance with healthcare regulations reflects a steadfast commitment to excellence in patient care.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Clinical Manager/Educator, Women and Children’s Services, Labor and Delivery and Mother Baby
Los Robles Hospital and Medical Center
Thousand Oaks, California
03.2014 - Current
Led multidisciplinary teams to enhance patient care and operational efficiency.
Developed and implemented clinical protocols to improve service delivery standards.
Mentored staff on best practices in patient management and compliance regulations.
Analyzed patient outcomes data to identify areas for quality improvement initiatives.
Coordinated with department heads to ensure alignment with organizational goals and strategies.
Optimized resource allocation through effective scheduling and utilization of personnel and equipment.
Facilitated training sessions to promote continuous education among clinical staff members.
Oversaw budgeting processes, ensuring adherence to financial guidelines while maintaining quality care standards.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Regularly evaluated employee performance and provided feedback.
Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Enhanced staff performance through regular training, mentoring, and professional development opportunities.
Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
Oversaw overall operation of nursing services and patient care.
Contributed to successful accreditation reviews with thorough preparation efforts focused on documentation completeness.
Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
Nurse Leader, Clinical Ladder Committee
Manager, Maternal Child Health, Labor and Delivery
Saint John’s Regional Medical Center
Oxnard, California
01.1994 - 03.2014
Led operational improvements, enhancing patient care quality and satisfaction across departments.
Developed and implemented staff training programs, increasing employee competency and retention rates.
Streamlined workflow processes, resulting in reduced patient wait times and increased efficiency.
Managed budget allocations effectively, ensuring optimal resource utilization within departments.
Collaborated with multidisciplinary teams to enhance service delivery and coordination of care.
Oversaw compliance with healthcare regulations, maintaining high standards of safety and quality control.
Spearheaded initiatives to improve patient outcomes through evidence-based practices and protocols.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Registered Nurse, Labor and Delivery
Saint John's Regional Medical Center
Oxnard, CA
05.1995 - 04.2003
Provided comprehensive care to laboring and antepartum patients, ensuring comfort and safety throughout delivery process.
Educated families on childbirth options, newborn care, and breastfeeding techniques to promote healthy outcomes.
Assisted in emergency situations by executing rapid assessments and interventions during high-risk deliveries.
Mentored new nursing staff on best practices in labor and delivery protocols and patient-centered care strategies.
Supported quality improvement initiatives focused on enhancing patient satisfaction and minimizing delivery-related complications.
Registered Nurse, Pediatrics
Saint John's Regional Medical Center
Oxnard, CA
01.1994 - 05.1995
Administered medications and treatments in accordance with established protocols.
Collaborated with interdisciplinary teams to develop individualized patient care plans.
Monitored patient conditions, documenting changes and responding to critical situations.
Educated patients and families on health management and post-discharge care strategies.
Licensed Vocational Nurse, Medical Surgical Services
Utah Valley Regional Medical Center
Provo, Utah
05.1992 - 12.1993
Administered medications and treatments per physician orders, ensuring patient safety and compliance with protocols as a team with a registered nurse.
Monitored vital signs and reported changes to nursing staff, contributing to timely medical interventions.
Provided compassionate patient care, assisting with daily living activities and enhancing overall patient experience.
Collaborated with multidisciplinary teams to develop individualized care plans, improving patient outcomes.
Education
Master’s Degree - Nursing, Nursing Administration
California State University, Dominguez Hills
Carson, California
01-2009
Bachelor’s Degree - Nursing
Brigham Young University
Provo, Utah
01-1993
Undergraduate Courses - Biology
University of California, San Diego
La Jolla, California
Skills
Self-motivated, results-oriented professional committed to the development and maintenance of high professional standards through education and practice to assure the delivery of quality patient care in the Labor and Delivery and Mother Baby Department settings
Strong, innovative leader skilled in the identification and analysis of problem areas and organizational needs; planning and initiating action, and the follow through to successful conclusions
Articulate, enthusiastic communicator able to present concepts clearly, concisely and persuasively Work well with people of all interests and authority levels, motivating and directing to attain objectives
An effective strategist successfully in evaluating processes and policies for efficiency and relevance Proven ability to design, develop and present educational programs for professionals and patients
Clinical leadership
Training and mentoring
Staff supervision
Effective communication
Compliance oversight
Onboarding and coaching
Procedure implementation
Patient relations
Certification
Association of Women’s Health, Obstetric and Neonatal Nurses (AWHONN), Member