Almendra Barrientos
South Lake Tahoe,CA
Summary
At Heavenly Mountain Resort, I excelled as a Restaurant Waiter, leveraging my upselling techniques and food hygiene knowledge to enhance dining experiences and safeguard health. Skilled in both cash handling and problem-solving, I significantly contributed to service efficiency and customer satisfaction, embodying a proactive and confident approach to all tasks.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Heavenly Mountain Resort
South Lake Tahoe, CA
12.2023 - Current
- Responded to ad hoc cleaning duties at end of shift.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Greeted customers, answered questions and recommended specials to increase profits.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Filled condiments and napkin containers during slack periods.
- Informed customers about specials, upselling additional food and drink items.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Education
Associate of Science - Nutrition Sciences
University of The Frontier
Temuco, ChileSkills
- Soft drink service
- Food service promotion
- Cash handling
- Upselling techniques
- Food hygiene
- Specials recommendations
- Cleanliness
- Problem-solving
- Food preparation knowledge
- Personal hygiene
- Beverage knowledge
Languages
Spanish
Native/ Bilingual
English
Elementary
Timeline
Restaurant Waiter
Heavenly Mountain Resort
12.2023 - Current
Associate of Science - Nutrition Sciences
University of The Frontier
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