Almesha Rudd
Memphis,TN
Summary
Highly organized Job Title with dedication to promoting productivity. Proficient in technical writing, record keeping and coordination. I’m an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Inventory Specialist
Milwaukee Tool
Olive Branch, MS
08.2021 - 01.2024
- Negotiated pricing with vendors to secure cost savings while maintaining desired product quality.
- Conducted research to address shipping errors and packaging mistakes.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Sorted and delivered materials to different work areas and staff.
- Established protocols to use for inventory control and management, streamlining internal process.
Account Manager
AT&T
Memphis, TN
04.2018 - 11.2020
- Developed, maintained and utilized diverse client base.
- Stayed current on company offerings and industry trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Consulted with businesses to supply accurate product and service information.
- Improved overall team productivity by implementing best practices in organization and time management.
- Informed customers of promotions to increase sales productivity and volume.
- Trained new employees on customer service, money handling and organizing strategies.
Customer Service Representative
Roses, Variety Wholesalers
Memphis, TN
06.2014 - 09.2017
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Educated customers about billing, payment processing and support policies and procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
N/A - Criminal Justice
Lane College
Jackson, TNMedical Assistant - Medical Assisting
Remington College
Memphis, TN04.2015
Cosmetology - Cosmetology Education
Empire Beauty School
Memphis, TN01.2012
Diploma - Education
Booker T. Washington High
Memphis, TN05.2009
Skills
- Basic Math
- Delivery Scheduling
- Postage Calculation
- Pattern Recognition
- Critical Thinking
- Order Fulfillment
- Materials Requisition
- Time Management
- Safety Compliance
- Barcode Labeling
- Attention to Detail
- Quality Procedures
- Quality Assurance
- Inventory Accounts Reconciliation
- Problem-Solving
- Teamwork and Collaboration
- Regulatory Compliance
- Data Management
- Clear Communication
- Inventory Control
- Quality Control
- Shipping and receiving
- Promotions
- Microsoft Office
- Document drafting
- Technical Writing
- Data Evaluation
- Digital and Physical Counts
- Production Organization
- Basic Mathematics
- Systems and software expertise
- Document Preparation
- Heavy Lifting
- Order picking and processing
- MS Office
- Requirements Planning
Timeline
Inventory Specialist
Milwaukee Tool
08.2021 - 01.2024
Account Manager
AT&T
04.2018 - 11.2020
Customer Service Representative
Roses, Variety Wholesalers
06.2014 - 09.2017
N/A - Criminal Justice
Lane College
Medical Assistant - Medical Assisting
Remington College
Cosmetology - Cosmetology Education
Empire Beauty School
Diploma - Education
Booker T. Washington High