ALMIRA FABIAN
Las Vegas,NV
Summary
Enthusiastic and positive server with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, with willingness to learn, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Server
Toasted Gastrobrunch
Las Vegas, NV
11.2024 - 01.2026
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed accurate order taking and processing, maintaining high standards of quality and efficiency.
- Collaborated with kitchen staff to streamline service flow and enhance meal delivery times.
- Resolved guest complaints promptly, demonstrating strong problem-solving skills to maintain satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
It's Sushi
Las Vegas, NV
05.2022 - 12.2022
- Greeted and seated customers to their tables.
- Took orders, ran food and refilled beverages.
- Changed grills and promoted drink and food specials.
- Bussed tables and maintained a clean and organized environment.
- Delivered excellent service by anticipating guests’ needs, building rapport, and providing solutions.
- Handled cash transactions and processed payments accurately.
- Adapted to changes and situations.
- Multitasked at a fast-paced environment.
- Managed multiple orders and prioritize tasks efficiently.
- Communicated and worked effectively with the team and managers.
- Demonstrated ability to remain calm under pressure
- Resolved customer complaints effectively.
Server
Nabe Hotpot
Las Vegas, NV
09.2018 - 03.2019
- Greeted and seated customers to their tables.
- Took orders, ran food and refilled broth and beverages.
- Changed grills and promoted drink and food specials.
- Bussed tables and maintained a clean and organized environment.
- Delivered excellent service by anticipating guests’ needs, building rapport, and providing solutions.
- Handled cash transactions and processed payments accurately.
- Adapted to changes and situations.
- Multitasked at a fast-paced environment.
- Managed multiple orders and prioritize tasks efficiently.
- Communicated and worked effectively with the team and managers.
- Demonstrated ability to remain calm under pressure
- Resolved customer complaints effectively.
Server
Hwaro
Las Vegas, NV
11.2017 - 09.2018
- Greeted and seated customers to their tables.
- Took orders, ran food and refilled beverages.
- Changed grills and promoted drink and food specials.
- Bussed tables and maintained a clean and organized environment.
- Delivered excellent service by anticipating guests’ needs, building rapport, and providing solutions.
- Handled cash transactions and processed payments accurately.
- Adapted to changes and situations.
- Multitasked at a fast-paced environment.
- Managed multiple orders and prioritize tasks efficiently.
- Communicated and worked effectively with the team and managers.
- Demonstrated ability to remain calm under pressure
- Resolved customer complaints effectively.
Server
A18
Las Vegas, NV
08.2017 - 01.2018
- Greeted and seated customers to their tables.
- Answered phone calls courteously and took karaoke reservations.
- Prepared karaoke rooms for guests.
- Took orders, ran food and refilled beverages.
- Bussed tables and maintained a clean and organized environment.
- Delivered excellent service by anticipating guests’ needs, building rapport, and providing solutions.
- Handled cash transactions and processed payments accurately.
- Adapted to changes and situations.
- Multitasked at a fast-paced environment.
- Managed multiple orders and prioritize tasks efficiently.
- Communicated and worked effectively with the team and managers.
- Demonstrated ability to remain calm under pressure
- Resolved customer complaints effectively.
Server
Gorilla Sushi
Las Vegas, NV
09.2016 - 01.2017
- Greeted and seated customers to their tables.
- Took orders, ran food and refilled beverages.
- Bussed tables and maintained a clean and organized environment.
- Delivered excellent service by anticipating guests’ needs, building rapport, and providing solutions.
- Handled cash transactions and processed payments accurately.
- Adapted to changes and situations.
- Multitasked at a fast-paced environment.
- Managed multiple orders and prioritize tasks efficiently.
- Communicated and worked effectively with the team and managers.
- Demonstrated ability to remain calm under pressure
- Resolved customer complaints effectively.
Event Ambassador
Sunset Station
Las Vegas, NV
01.2011 - 09.2015
- Greet guests, take reservations and maintain daily records.
- Communicate with Technicians using radio courtesy standards.
- Assign lanes and program scoring programs.
- Host birthday parties and events.
- Take orders and serve food and beverages.
- Responsible for set-ups and take-downs before and after the events.
- Responsible for lane-to-lane solicitation to promote center functions, leagues, and special events.
- Ensure Guests have all necessary equipment.
- Handle bills and payments.
- Monitor events, lanes and ensure guest satisfaction.
Skills
- Multi-tasking
- Communication
- Basic Math
- Customer Service
- Problem-Solving Skills
- Teamwork
- Attention to Details
- Adaptability
- Time-management
LANGUAGES
English | Native
Tagalog | Native
Timeline
Server
Toasted Gastrobrunch
11.2024 - 01.2026
Server
It's Sushi
05.2022 - 12.2022
Server
Nabe Hotpot
09.2018 - 03.2019
Server
Hwaro
11.2017 - 09.2018
Server
A18
08.2017 - 01.2018
Server
Gorilla Sushi
09.2016 - 01.2017
Event Ambassador
Sunset Station
01.2011 - 09.2015