Professional hospitality worker with experience delivering high quality service in busy settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
RockCreek Seafood And Spirits
Kirkland, WA
05.2025 - Current
Present each course of the meal to exacting standards established by the chef to create a rich, fulfilling experience for diners.
Foster a welcoming atmosphere to make diners and guests feel at home.
Provides attentive, discreet, and accurate service in a busy and demanding environment.
Efficient in managing multiple tables and duties simultaneously, keeping a steady flow of the restaurant.
Proficient in the Toast Point of Sale system.
Produce Manager
Kitchen and Market
Kirkland, WA
09.2024 - 02.2025
Managed inventory levels to ensure quality and freshness of produce.
Trained staff on proper handling and storage techniques for perishable items.
Collaborated with vendors to source high-quality, seasonal produce efficiently.
Implemented inventory tracking system to reduce waste and improve turnover rates.
Receptionist
Colorado Animal Specialty and Emergency
Boulder, CO
11.2022 - 10.2023
Managed front of hospital and greeted clients, triaged patients appropriately
Attentively listened to clients’ concerns and helped advise them on medical decisions for their pets
Assisted reading over discharge paperwork for after care and acted as liaison between DVMs and patient families
Scheduled first time consultations, along with surgeries and MRI’s for each specialty in the hospital
Collected records and managed emails for each specialty in the hospital and attached information to the patient's file
Went over medical authorization forms with owners to scan in and attach to files
Comforted owners in times of grief, provided clients with thorough understanding of euthanasia procedures
Helped de-escalate high stress situations when owners are in a heightened emotional state
Due to the swift work environment I mostly trained myself once I was accepted for this position
General Clerk
Natural Grocers
Lafayette, CO
01.2019 - 11.2021
Sorted and expertly bagged perishables
Received and managed produce inventory and new orders
Performed daily closing duties to set next day's shift up for success
Managed cash registers
Ensured all shelves were stocked; utilized various marketing strategies to promote sales
Maintained detailed logs of refrigeration temperatures for various products
Recommended merchandise to customers based on their needs and preferences to provide customer satisfaction
Engaged customers in a personalized, polite and friendly manner