Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Alnisa Dambreville

Newark,NJ

Summary

Detail-oriented professional with extensive experience in business analysis and material handling, seeking a data entry position to utilize skills in Microsoft & Google Suites, Salesforce, and process documentation to contribute to organizational efficiency. Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Material Handler

FedEx Express
12.2023 - Current
  • Load and unload packages from delivery vehicles efficiently and safely
  • Sort packages by delivery routes, size, and priority to streamline logistics
  • Operate equipment for package movement, including handling heavyweight and dangerous goods
  • Assist in the buildup and breakdown of freight pallets within dynamic and physically demanding environments.

Business Analyst

Capitol Lighting
02.2018 - Current
  • Collaborate with key stakeholders to optimize business processes, ensuring efficient operations
  • Document business processes comprehensively to enhance organizational understanding and continuity
  • Utilize Salesforce tools and automation to solve business problems and improve workflows.

Education

Bachelor of Arts in Speech Communication -

Morgan State University
Baltimore, MD
05.2005

Skills

  • Proficient in Microsoft & Google Suites
  • Trained in Salesforce Service, Salesforce Order Management, Salesforce Sales
  • Familiar with Acumatica (ERP), MuleSoft, Order Entry - Eposly, Slack
  • Trained in Atlassian Jira & Confluence, FormAssembly
  • Strong attention to detail and accuracy
  • Excellent problem-solving and documentation skills
  • Material Handling
  • Loading and unloading

Certification

  • Salesforce Certified Business Analyst
  • Salesforce Certified Associate
  • Certified Tableau Desktop

Timeline

Material Handler

FedEx Express
12.2023 - Current

Business Analyst

Capitol Lighting
02.2018 - Current

Bachelor of Arts in Speech Communication -

Morgan State University
Alnisa Dambreville