Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Alohalani Gillig

Reno,NV

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Administrative Assistant/Medical Billing Specialist

Nevada Retina Assosciates
Reno, NV
11.2021 - Current

Oversaw program coordination and facilitated patient interactions by managing appointment scheduling, cancellations, and rescheduling. Streamlined check-in and check-out procedures, ensuring efficient payment processing. Provided essential support to patients requiring assistance and assumed responsibilities as back-up surgery scheduler. Executed medical visit authorizations, enhancing billing accuracy. Partnered with supervisor to generate comprehensive balance sheets for upcoming appointments. Coordinated referral processes for patients seeking specialist care and managed outgoing referrals effectively.

Outbound Manager

TradeMark Global
Reno, NV
03.2020 - 07.2021
  • Train, supervise and evaluate the performance of assigned warehouse employees; assign workloads to leads for warehouse workers. Receive, pick, pack, load, issues, continue to make sure delivers are picked up on time, with customer/sales relations; complete packing slips for shipments as assigned.

Lead

TradeMark Global
Reno, NV
02.2019 - 03.2020
  • Wave orders, assistant with orders, spread sheet projects, customer relations with other companies. Lead pick/pack team for outbound.

Administrative Assistant

Staffmark/Ansell
Reno, NV
01.2019 - 02.2019
  • Wave orders, schedule pick up times, assistant with orders, spread sheet projects, customer relations with other companies and customer service.

Recruiter/Administrative Assistant

Adecco Staffing - Office & Industrial (O&I)
Reno, NV
09.2017 - 11.2018
  • Outgoing/incoming calls, set interviews for applicants, job placements for applying applicants, assisted my manager with payroll/issues. Worked onsite at contracting companies as a onsite CPS (Customer Program Supervisor).

First Assistant Manager

Maurices
Sparks, NV
11.2015 - 09.2017
  • Open and close Store lead a team of 8 while working directly under the Store Manager. Handle customer service, sales, receiving incoming and outgoing. Day to day training, credit card sales. Floor plans and working with today's fashion trends.

Second Assistant Store Manager

David's Bridal
Billings, MT
03.2013 - 09.2015
  • Duties: Opening and closing complete store (numbers, paperwork, cash register, conference calls), incoming and outgoing receiving, special orders, customer service satisfaction. David's Bridal credit cards, layaway payments and lead team of 10 Associates and trained for Customer Service Rep for our welcome desk.

Warehouse Picker

Arrow Electronics
Reno, NV
10.2007 - 06.2012
  • Position: Warehouse Duties: pickup products, package merchandise for shipping

Education

High school or equivalent - General Studies

Columbus High School
Columbus, MT
05-2000

Skills

  • Client support
  • Customer relations associate
  • Client communication skills
  • Support resolution skills
  • Staff evaluation process
  • Interview assessment skills
  • Inventory and sales management
  • Candidate sourcing
  • Experience in store operations
  • Proficient in team leadership assistance
  • Employee relations and engagement

Accomplishments

  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.

Certification

Driver's License

Languages

English
Native or Bilingual

Timeline

Administrative Assistant/Medical Billing Specialist

Nevada Retina Assosciates
11.2021 - Current

Outbound Manager

TradeMark Global
03.2020 - 07.2021

Lead

TradeMark Global
02.2019 - 03.2020

Administrative Assistant

Staffmark/Ansell
01.2019 - 02.2019

Recruiter/Administrative Assistant

Adecco Staffing - Office & Industrial (O&I)
09.2017 - 11.2018

First Assistant Manager

Maurices
11.2015 - 09.2017

Second Assistant Store Manager

David's Bridal
03.2013 - 09.2015

Warehouse Picker

Arrow Electronics
10.2007 - 06.2012

High school or equivalent - General Studies

Columbus High School