ALOK GUPTA

● Actively managed scrum leads, developers, system analysts, QA’s and consultants, both onsite and offshore.

● Influenced organizational change initiatives that resulted in significant improvements in workplace efficiency and employee satisfaction.

● Prioritized projects/initiatives with stakeholders aligning strategic/tactical solutions.

● Managed and reduced vulnerabilities in application, OS, EOL software and servers.

● Collaborated in redesigning / redevelopment of monolithic subaccounting application into Rest based APIs/Microservices.

● Principal contributor in developing Erwin model for modernization of legacy ISAM application.

● Guided team on Target State Architecture on deployment/framework/tools.

● Reverse engineered holiday calendar, DSA, SOBD and DSP microservices.

● Designed and developed automated ETL scripts to load from flat file to oracle tables.

● Resolved SQL query and ETL script performance issues.

● Assisted in budget planning, staff promotions and rationale, year-end performance reviews including salary and bonuses.

● Contributed in Agile transformation best practices for teams to implement T- shaping, pair programming, retrospective etc.

● Supported internal and external SOX, KPMG etc audits

• Responsible for leading, developing a roadmap to manage, engage, cross train, monitor and resolve incidents.
• Collaborated across multi-platform CSS suite of applications with service leads and managers in adopting the newly created DevOps group to
improving platform resiliency (Greenfield / Evergreen), strengthen change management
process and continual service improvement.
• Manage events, incidents, escalations, RCA’s and PBI’s for CSS suite of applications.
• Ensure that all policies, processes and Enterprise guidelines are adhered to by support teams.
• Ensure/Review applications migrating to Greenfield comply with “Permit to Operate”
tollgates including operational readiness and knowledge management.
• Developed plans for centralizing OLA’s/SLA’s across CSS applications.
• Performed gap analysis with production support resource knowledge base and created a schedule to cross train resources to support additional applications.
• Improve communication channels between teams to reduce error and defect rates in incident management.
• Setup CSS global monitoring team for CBS and highly critical applications.
• Familiar with appEngine, Docker, AppD, Moogsoft, cloud technologies in Greenfield

• Managed team to develop multiple interfaces and support FX settlement vendor software settling at CLS Bank. Responsible for project delivery and risk mitigation.
• Developed and designed complex applications (CLE, CLSPR, CID re-affiliation, application migrations, infrastructure upgrades).
• Collaborate with business to develop business/ functional requirements.
• Review and address gaps in requirements during design/testing phases.
• Manage vendor, request PRF’s for enhancement and review/sign-off on functional specifications.
• Negotiate cost and delivery schedule with vendor.
• Provide ROM estimates and budget for project requests to business including annual estimates to senior management for budget planning.
• Created knowledge base with solutions for users frequent and repeated queries.
• Work and engage multiple infrastructure teams and other applications.
• Developed application runbooks, troubleshooting guides and FAQs.
• Familiar with SWIFT MT, CAMT, ISO 20022, SWIFT MI Channel.
• Participated in quarterly DR’s and ensured application recoverability between established RTO.
• Support internal and external audits including SOX, ISO 27001 and KPMG.

• Create detailed design documents based on functional specifications.
  • Perform gap analysis to prevent issues/delays in project delivery.
  • Develop software using C/C++, Roguewave, oracle sql, MQ, scripting, java, SWING, NDM, SWIFT MT Standards, ESP and file transmissions.
  • Led integration of multi-tiered PAYplus CLS vendor application (Tuxedo, jolt, Oracle),
  web server components, SWIFTNet Link (SNL4.0/5.0) and CLS Bank Gateway
  application.
  • Identify and track open issues to closure. Escalate and prioritize critical issues, offer
  problem resolution to mitigate risk. Schedule vendor deliverable patches to production.
  • Review and identify software requirements and configure it for production “live”
  installation. Track and resolve vendor defects during pre and post integration.

Responsible for development and support of ADR’s to DTCC via publish/subscribe and sent to DTCC. Implemented changes for batch feed files holiday calendar processing via shell scripting and c programming.

• Responsible for development of credit applications including Flexible Minimum Payment, Sales Finance business partners to create flexible payment schedules.
• Contributed in component development of Magnum and MIDAS – multi-tiered projects.

• Responsible for development and testing of FX currency desk and Backoffice software
  based on internal and client requirements.