Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alok Shivpuri

Rockwall

Summary

Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 10 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.

Performance-driven Vice President with 15 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.

Results-driven team member with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Accomplished leader with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.

Experienced leader with over 25 years of experience in hospitalityindustry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Vice president

Steak N Shake
Dallas
05.2014 - Current
  • Responsible for starting the franchise partner program and conversion of concept from full service to an automated system
  • Set up new labor targets and labor matrix to ensure profitability while delivering excellent service.

Vice President of Operations

BEN'S RESTAURANT GROUP, INC
Washington
03.2011 - 09.2014
  • Overlooked entire Ben's operations including starting a new concept
  • Set up training systems, financial statements
  • Company has 3 brands in Washington DC., Virginia and Maryland

General Manager

BJ'S Restaurant & Brewhouse
Washington
03.2009 - 03.2011
  • Fastest promoted General Manager ever in the company
  • Responsible for taking the concept to the east coast
  • Restaurant sales exceeded all expectations with stead increase each month of opening
  • Sales were in excess of $200,000 a week
  • First opening to be profitable from month one.

Education

Bachelor's degree - Restaurant, Hotel Institutional Management

Texas Tech University
Lubbock, TX

Skills

  • Annual Planning
  • Market Research
  • Management of Personnel Resources
  • Business Development
  • Industry Expertise
  • Financial Statements
  • Employee Motivation and Performance
  • Integrity and Transparency
  • Critical Thinking
  • Change and Growth Management
  • Judgement and Decision-Making
  • Strategic Execution
  • Budget Oversight
  • Complex Problem-Solving
  • Executive Leadership
  • Profit Objectives
  • Process Improvement
  • Relationship and Team-Building
  • Performance Monitoring
  • Leadership and People Development
  • Effective Communicator and Public Speaker
  • Financial Management
  • Systems Analysis
  • Sales and Marketing Leadership
  • Coaching and Mentoring
  • Tracking Metrics
  • Recruiting and Interviewing
  • Improve policies

Certification

TABC Certified Food Handler Certification

Timeline

Vice president

Steak N Shake
05.2014 - Current

Vice President of Operations

BEN'S RESTAURANT GROUP, INC
03.2011 - 09.2014

General Manager

BJ'S Restaurant & Brewhouse
03.2009 - 03.2011

Bachelor's degree - Restaurant, Hotel Institutional Management

Texas Tech University
Alok Shivpuri