Polite and professional individual , successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
9
9
years of professional experience
Work History
Owner
Aesthetic Dimensions Llc
06.2021 - Current
Managed day-to-day business operations.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Implemented marketing strategies to increase brand awareness and attract new customers.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Beauty Advisor
Ulta Beauty Inc.
11.2023 - 01.2025
Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Processed payments, entering sales in register for prompt customer service.
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Followed up with customers to increase satisfaction with purchases and services.
Teacher's Assistant
Little Oaks Discovery School
03.2023 - 10.2023
Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
Hostess
Kai Sushi
01.2020 - 03.2020
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Carpet and Upholstery Steam Cleaner
Masters Touch Steam Cleaning
12.2019 - 03.2020
Mixed water and chemicals in containers to prepare cleaning solutions.
Operated steam cleaners to vacuum rugs and remove loosened dirt.
Guided scrubbing machines over rug surfaces to loosen embedded dirt.
Moved furniture weighing up to 300 pounds to prepare homes for cleaning.
Contributed to a positive company reputation by always representing the organization professionally during interactions with clients or prospective customers.
Maintained a safe work environment by carefully handling cleaning equipment and chemicals according to company guidelines.
Inspected cleaning sites to provide cost estimates to customers.
Maintained accurate, up-to-date customer records in company system.
Kept accurate records of completed jobs, client information, and necessary follow-up actions for efficient business operations.
Team Member
Whataburger
04.2016 - 12.2019
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Used time management and efficient cleaning methods to meet deadlines.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.