Alona Hall
Missouri City,TX
Summary
Customer-focused professional with experience in identifying and addressing client needs to enhance satisfaction and drive team success. Skilled in effective communication and team collaboration, ready to leverage expertise for meaningful contributions in fast-paced environments.
Overview
4
4
years of professional experience
Work History
LSC Operations - Student Worker
Mikey Bullock
Huntsville, Texas
09.2025 - Current
- Addressed staff inquiries through effective communication, enhancing response times and satisfaction.
- Identified needs of customers promptly and efficiently.
- Provided directions and assistance to visitors at the front desk.
- Participated in team meetings, providing constructive feedback that contributed to process improvements.
- Completed tasks precisely as instructed by management, adhering to all specifications.
- Maintained cleanliness and organization of work area, supporting a productive and welcoming environment.
NRG Stadium - Aramark
Bertha Edison
Houston, Texas
10.2022 - Current
- Enhanced customer satisfaction by addressing concerns with expertise and friendliness.
- Provided outstanding face-to-face and phone support to customers.
- Assessed customer needs promptly to enable timely resolutions.
- Collaborated with diverse team to achieve objectives and resolve product issues.
- Executed daily tasks with precision, contributing to seamless operations.
- Adhered to safety protocols while operating equipment and machinery.
Education
Bachelor of Science - Kinesiology
Sam Houston State University
Huntsville, TX05-2028
Skills
- Operational efficiency
- Process improvement
- Customer service
- Effective communication
- Team collaboration
- Problem solving
- Time management
Timeline
LSC Operations - Student Worker
Mikey Bullock
09.2025 - Current
NRG Stadium - Aramark
Bertha Edison
10.2022 - Current
Bachelor of Science - Kinesiology
Sam Houston State University