Wade Wiseman
Pittsburgh,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Talented at resolving personnel conflicts and addressing customer issues.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant General Merchandise Manager
Creative Goods Merchandise
03.2023 - Current
- Traveled to various sites i.e. Philadelphia, Detroit, Miami, and Boston in order to assist with set-up, operations, and take down of retail stores
- Proactively addressed safety hazards within the department, ensuring a safe shopping environment for customers and staff alike.
- Implemented creative visual merchandising techniques that showcased products effectively while enhancing customer experience.
Freelance Content Creator
Self-employed
02.2017 - Current
- Created video, graphic, and audio content for social media, radio, and film.
- Built brand identities that allowed clients to communicate product effectively through consistent lifestyle and content marketing.
- Coordinated resources to craft marketing plans for product launches and events.
Deli Counter Clerk
Giant Eagle
08.2022 - 03.2023
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Sliced meats and cheeses and weighed deli items for customers.
Custodial Worker
Baldwin Whitehall School District
02.2020 - 03.2022
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces
- Kept building spaces clean inside and outside
FST Facilities Transport and Visitation Supervisor
A Second Chance Inc.
05.2018 - 09.2019
- Oversaw and documented visitations and court hearings between children and their family members.
- Maintained strict confidentiality regarding sensitive information for clients to protect their privacy and security.
- Developed strong rapport with diverse clientele by demonstrating cultural competence and sensitivity towards each family's unique background and needs.
- Facilitated 100's of smooth transitions before and after visits monthly, reducing stress for both children, parents, and fostering families during the process.
Digital Marketer
Market Draft
01.2017 - 06.2018
- Developed and communicated brand identity for small businesses
- Led and managed talented teams to plan and implement project tasks meeting timelines and exceeding expectations
- Created social media content with consistent content and tone
Store Manager
Batteries Plus Bulbs
03.2013 - 03.2017
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Devised processes to boost long-term business success and increase profit levels
- Navigate vast product catalogues through company specific search engine and contact vendors.
Education
Film Studies
Community College of Allegheny County
Pittsburgh, PA06.2019
High School Diploma -
Baldwin High School
Pittsburgh, PA05.2011
Skills
- Social Media Management
- Campaign Development Experience
- Background in Brand and Content Marketing
- Inventory Counts
- Time Management and Prioritization
- Customer Relations
Certification
- Live Sound Certification, Tech 25 - 2022
Timeline
Assistant General Merchandise Manager
Creative Goods Merchandise
03.2023 - Current
Deli Counter Clerk
Giant Eagle
08.2022 - 03.2023
Custodial Worker
Baldwin Whitehall School District
02.2020 - 03.2022
FST Facilities Transport and Visitation Supervisor
A Second Chance Inc.
05.2018 - 09.2019
Freelance Content Creator
Self-employed
02.2017 - Current
Digital Marketer
Market Draft
01.2017 - 06.2018
Store Manager
Batteries Plus Bulbs
03.2013 - 03.2017
Film Studies
Community College of Allegheny County
High School Diploma -
Baldwin High School
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