Alondo Sowell DOD ID: 1287967914
Killeen,TX
Summary
Seasoned and performance-driven professional with 18 years of military service with a range of demonstrated experience in the United States Army. Attained quantifiable outcomes while overseeing teams of 280–300 employees in a fast-paced, dynamic setting. Have Extensive experience in training management, people and employee development, maintaining the vision for the Medical Protection System (MEDPROS) for all workers, and maintaining medical readiness status. HIV Blood Draw, DNA, Post Deployment Health Reassessment (PDHRA), and Periodic Health Assessment (PHA) Labs. The ability to lead came from managing operations both domestically and internationally. Risk was managed across several lines to safeguard equipment, property, and assets worth more than $.55 million while meeting and surpassing senior leadership standards. Recipient won several accolades for great work and professionalism. Expert understanding in principles and processes for providing customer and personal services. Achieve success in a work setting by treating all societal leadership tiers with decency, devotion, loyalty, reliability, and compassion. Able to enter data into a variety of electronic systems, including the Joint Operation Planning and Execution System (JOPES), to create automatic correspondence. Extensive background as an executive assistant, in client relations, training and development, customer service and administration, document management, and office management. Knowledgeable about preparing presentations and upholding the highest level of confidentiality. Strong team player, motivator, and communicator with excellent interpersonal, communication, problem-solving, and leadership abilities. Also have a results-driven mindset and a business-focused mindset. Capacity to forge and preserve solid partnerships, surpass client expectations, and produce financial results. Proficient in both written and spoken communication; Demonstration of active listening techniques; Awareness of policies, processes, and services; Experience with customers and personal service; ability to read and comprehend; experience with persuasive writing and speaking; reasoning critically; abilities to write creatively; excellent managerial, organizational, and administrative abilities; attentive and focused on the details; logical judgment and ability to make decisions; Excellent computer skills; working knowledge of: MS Word, Excel, PowerPoint, Access, and Publisher. Reasoning, problem-solving, and oral communication.
Overview
18
18
years of professional experience
5
5
Certification
Work History
Logistics Manager
3rd Security Force Assistance Brigade
2022.04 - Current
- Streamlined logistics processes by implementing efficient inventory management systems.
- Improved on-time delivery rates by optimizing transportation routes and scheduling
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Reduced warehouse storage costs with effective space utilization strategies.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Twenty-one countries in the Middle East, Central and South Asia, as well as the strategically important waterways around them, fall under CENTCOM's purview. Throughout the Arab world, the kingdom of Saudi Arabia, Jordan, the United Arab Emirates, Egypt, Oman, Qatar, Kuwait, Iraq, Kazakhstan, Uzbekistan, and Lebanon are just a few of the many nations that 3rd SFAB partners with. The diplomatic ties and cultural nuances between these countries are essential to the national interests of the United States.
- Builds partner capacity and increases interoperability in support of U.S. Central Command's campaign objectives and bi-lateral concept plans. Our advisors enable the Coalition Forces Land Component Command to quickly build combat power and transition from competition to crisis and conflict in support of operation plans.
First Sergeant/Personnel and Operations Manager
25th Transportation Battalion
2021.12 - 2022.12
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- As the Senior manager, it was my sole responsibility to make sure all 280 employee was with tolerance by checking and updating Medical Protection System
(MEDPROS) - Collaborated with the organization hierarchy, providing accurate and up-to-date medical records consisting of 300 personnel, 3 times a month.
- Responded to personnel inquiries to provide information and details of medical readiness.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Reviewed charts and flagged incomplete or inaccurate information.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Communicated effectively with staff, personnel, and companies by email and telephone.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Kept high average of performance evaluations.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
FORCE GENERATION
19th Expeditionary Sustainment Command
2019.09 - 2021.12
- As an Non Combatant Operations Coordinator, the incumbent is responsible for: assisting with the implementation of NEO requirements; planning, coordinating, and monitoring the on-boarding of new employees and family members; and preparing for and monitoring NEO.
- Serve as conduits between Education Service Management, Clinical Leaders, Program Managers, Service level and Human Resources personnel to provide information about and support the on boarding process for new employees.
- Tracking percentages of new employees that have access to computer systems and are ready to start working.
- Coordinate, attend, and monitor all phases of NEO; remind NEO presenters of location, time, and number of participants at least two days prior to expected presentations.
- Coordinate with Human Resources to ensure lists of participants to include name, position and location of new employees are obtained prior to NEO.
- Coordinate with Human Resources to ensure lists of participants to include name, position and location of new employees are obtained prior to NEO.
- Ensure all presentation handouts and attachments for in-person and virtual attendees are prepared in advance and assist presenter with issuing materials.
- Maintained and accounted for all higher company equipment valued at $1,000,000.00 dollars; safeguarded with zero complications
Transportation Managers
5th Special Forces Group (Airborne)
2017.07 - 2019.07
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Improved student comprehension by incorporating diverse teaching methods and materials.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tested and evaluated over 80-100 students on materials presented in workshops and classes.
- Oversaw curriculum development and implementation in alignment with best practices.
- Optimized learning plans based on student performance and feedback.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
TRANSPORTATION MOVEMENT SUPERVISOR
10th Special Forces Group (Airborne)
2014.06 - 2017.10
- Streamlined over 100 project management processes by implementing efficient tracking and communication systems.
- Coordinated cross-functional teams for successful project completion, fostering collaboration and teamwork.
- Developed comprehensive project plans, outlining objectives, milestones, deadlines, and resource requirements.
- Conducted thorough risk assessments to proactively identify potential issues and develop contingency plans accordingly.
- Evaluated project performance against established metrics, identifying areas for improvement and implementing corrective actions as needed.
- Mentored junior team members in best practices for project management while maintaining a supportive work environment conducive to learning.
- Presented regular progress updates to senior leadership, highlighting achievements as well as challenges encountered during project execution.
- Championed continuous improvement initiatives within the organization through regular review of existing processes and identification of opportunities for optimization.
- Fostered positive relationships with clients through transparent communication channels and proactive issue resolution efforts.
- Collaborated closely with stakeholders to establish clear objectives aligned with their unique needs while maintaining alignment with organizational goals.
- Utilized advanced problem-solving skills to address complex challenges and generate innovative solutions for project success.
- Delivered high-impact results by skillfully guiding projects through all stages of planning, development, and implementation.
- Kept meticulous records of all costs and expenses and analyzed that data against budget.
- Monitored and assessed mission progress and provided updates to command.
- Executed tactical operations with accuracy and control.
- Planned and coordinated tactical movements of personnel and equipment.
- Directed tactical operations in complex and challenging environments.
- Communicated with command centers to develop and execute tactical plans.
- Maintained detailed records of all communication with clients throughout the claims process ensuring transparency.
- Assisted clients in navigating the claims process from start to finish, providing guidance every step of the way.
- Implemented effective loss prevention measures for clients, reducing instances of accidents and lowering overall risk exposure.
- Increased client satisfaction by providing personalized service in handling casualty insurance claims.
- Instructed students on cardiopulmonary resuscitation techniques.
- TCCC Combat Lifesaver citified instructor
- Improved patient care by providing advanced medical support during high-stress missions and operations.
- Enhanced team efficiency through rigorous training exercises in casualty management, trauma care, and evacuation procedures.
Education
Bachelor of Science - Health Science
Purdue University Global
2550 Northwestern Ave Ste 1100, West Lafayette, IN12.2025
Skills
- Strategic Planning
- Expense Tracking
- Business Development
- Negotiation
- Performance Evaluations
- Complex Problem-Solving
- Staff Management
- Emotional Intelligence
- Cross-functional Teamwork
- Customer Service
- Microsoft Office Proficiency
- Influencer outreach
- Ethical Leadership
- Decision Making
- Delegation Skills
- Recruitment and Selection
- Internal Communications
- Adviser
Certification
- Demonstrated Logistician 20120528
- Senior Demonstrated Logistician 20180228
- Basic Medical Terminology
- Health Informatics Specialization
- CM - Certified Manager Certification
Timeline
Logistics Manager
3rd Security Force Assistance Brigade
2022.04 - Current
First Sergeant/Personnel and Operations Manager
25th Transportation Battalion
2021.12 - 2022.12
FORCE GENERATION
19th Expeditionary Sustainment Command
2019.09 - 2021.12
Transportation Managers
5th Special Forces Group (Airborne)
2017.07 - 2019.07
TRANSPORTATION MOVEMENT SUPERVISOR
10th Special Forces Group (Airborne)
2014.06 - 2017.10
Bachelor of Science - Health Science
Purdue University Global
- Demonstrated Logistician 20120528
- Senior Demonstrated Logistician 20180228
- Basic Medical Terminology
- Health Informatics Specialization
- CM - Certified Manager Certification
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