Summary
Overview
Work History
Education
Skills
Coursework
Timeline
GeneralManager
Alondra Alvarez

Alondra Alvarez

San Diego,CA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience

Work History

Professional Body Piercer

SD Tattoo
08.2022 - Current
  • Present ensured OSHA compliance, maintaining a consistently sterile environment during piercing procedures
  • Prioritized patient care through comprehensive client consultations and personalized aftercare instructions
  • Applied anatomy and physiology expertise to assess individual suitability for piercings, ensuring precision and minimizing discomfort.

Certified Trainer/CSR

Urban Plates
08.2018 - 08.2022
  • Led opening/closing duties, delegated stations during shifts, and managed money-holding safe and register count
  • Thrived in a dynamic, fast-paced environment, showcasing quick decision-making, multitasking, and prioritization skills
  • Proficiently trained new team members on company policies and procedures, adapting training methods to diverse audiences.
  • Increased trainee performance by implementing practical, hands-on activities during training sessions.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Peer Navigator/ASG Senate/Puente Liaison

Mesa College
02.2020 - 06.2022
  • Accomplished Peer Navigator providing professional guidance and support, demonstrating active listening and resourceful assistance
  • Hosted a workshop on mental health awareness, contributing to a positive and supportive campus environment
  • Committed to cultivating a positive and supportive environment while upholding the highest standards of professionalism.

Education

Associate of Science in Radiology Technology -

San Diego Mesa College
San Diego, CA
01.2025

Associate in Arts of Communication Studies -

San Diego Mesa College
San Diego, CA
01.2022

Skills

  • Adaptability
  • Communication
  • Organizational
  • Technical Proficiency
  • Customer Service
  • Flexibility
  • Commitment
  • Bilingual

Coursework

Communication, Business, Science

Timeline

Professional Body Piercer

SD Tattoo
08.2022 - Current

Peer Navigator/ASG Senate/Puente Liaison

Mesa College
02.2020 - 06.2022

Certified Trainer/CSR

Urban Plates
08.2018 - 08.2022

Associate of Science in Radiology Technology -

San Diego Mesa College

Associate in Arts of Communication Studies -

San Diego Mesa College
Alondra Alvarez