Alondra Alvarez
San Diego,CA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Professional Body Piercer
SD Tattoo
08.2022 - Current
- Present ensured OSHA compliance, maintaining a consistently sterile environment during piercing procedures
- Prioritized patient care through comprehensive client consultations and personalized aftercare instructions
- Applied anatomy and physiology expertise to assess individual suitability for piercings, ensuring precision and minimizing discomfort.
Certified Trainer/CSR
Urban Plates
08.2018 - 08.2022
- Led opening/closing duties, delegated stations during shifts, and managed money-holding safe and register count
- Thrived in a dynamic, fast-paced environment, showcasing quick decision-making, multitasking, and prioritization skills
- Proficiently trained new team members on company policies and procedures, adapting training methods to diverse audiences.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Peer Navigator/ASG Senate/Puente Liaison
Mesa College
02.2020 - 06.2022
- Accomplished Peer Navigator providing professional guidance and support, demonstrating active listening and resourceful assistance
- Hosted a workshop on mental health awareness, contributing to a positive and supportive campus environment
- Committed to cultivating a positive and supportive environment while upholding the highest standards of professionalism.
Education
Associate of Science in Radiology Technology -
San Diego Mesa College
San Diego, CA01.2025
Associate in Arts of Communication Studies -
San Diego Mesa College
San Diego, CA01.2022
Skills
- Adaptability
- Communication
- Organizational
- Technical Proficiency
- Customer Service
- Flexibility
- Commitment
- Bilingual
Coursework
Communication, Business, Science
Timeline
Professional Body Piercer
SD Tattoo
08.2022 - Current
Peer Navigator/ASG Senate/Puente Liaison
Mesa College
02.2020 - 06.2022
Certified Trainer/CSR
Urban Plates
08.2018 - 08.2022
Associate of Science in Radiology Technology -
San Diego Mesa College
Associate in Arts of Communication Studies -
San Diego Mesa College