Tanairiz Ortiz
Auburndale
Summary
Dynamic and skilled body piercer with extensive experience at Revenant Tattoos, excelling in client consultation and infection prevention. Proven ability to enhance customer satisfaction through effective communication and aftercare education. Strong work ethic and teamwork skills contribute to a safe and hygienic environment, ensuring a positive experience for all clients.
Overview
2026
2026
years of professional experience
Work History
Professional Body Piercer
Revenant Tattoos
02.2025 - Current
- Provided safe and hygienic body piercing services using sterile tools and techniques.
- Ensured client comfort by explaining procedures and aftercare instructions clearly.
- Maintained cleanliness of workstations and adherence to sanitation protocols.
- Assisted in inventory management, tracking supplies for body jewelry and equipment.
- Assisted customers in both English and Spanish, resolving inquiries efficiently.
- Managed customer accounts, ensuring accurate information and timely updates.
- Provided support for product-related questions, enhancing customer satisfaction.
- Collaborated with team members to streamline communication processes across language barriers.
Body Piercer
Good Vibrations Ink
07.2019 - 01.2025
- Executed body piercing procedures with precision, ensuring client safety and satisfaction.
- Educated clients on aftercare practices to promote healing and prevent complications.
- Mentored junior piercers, sharing techniques and best practices for skill development.
- Enhanced studio efficiency by streamlining appointment scheduling and client consultations.
- Adapted quickly to changing procedures, improving response times for customer requests.
- Conducted follow-up communications to ensure resolution of issues and enhance loyalty.
- Assisted with inventory and managing the store when owners were away.
- Ordered office supplies and professional supplies for the staff.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
Hostess/Cook/Food Runner
Chuy's
2016 - 04.2016
- Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software for optimal seating efficiency.
- Collaborated with kitchen staff to ensure timely food delivery and guest satisfaction.
- Trained new hostesses on customer service protocols and operational procedures.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Monitored dining area to maintain cleanliness and readiness for incoming guests.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Provided patrons with estimated waiting times during peak service hours.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Advised customers about special offerings and menu items to help drive sales.
- Took initial drink orders and relayed information to wait or bar staff.
- Prepared and cooked diverse menu items following established recipes and presentation standards.
- Maintained kitchen cleanliness and organization to comply with health and safety regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Education
Certificate - Nursing
Instituto De Banca Y Comercio
Puerto Rico05-2009
Skills
- Client consultation
- Sterilization techniques
- Stress tolerance
- Infection prevention
- Hygiene maintenance
- Anatomy
- Aftercare instructions
- Piercing placement
- Jewelry selection
- Marketing and promotion
- Equipment handling
- Proper equipment usage
- Strong work ethic
- Teamwork
- Customer service
- Time management
- Multitasking and organization
- Problem-solving abilities
- Cleaning and sanitizing
- Excellent communication
- Effective communication
- Valid Driver's license
- Data entry
- Safety protocols
- Infection control
- Medical terminology
- Record keeping
- Answering phones
- Administrative support
- Fluent in Spanish and English
- Microsoft-Outlook, Word, Powerpoint
Timeline
Professional Body Piercer
Revenant Tattoos
02.2025 - Current
Body Piercer
Good Vibrations Ink
07.2019 - 01.2025
Hostess/Cook/Food Runner
Chuy's
2016 - 04.2016
Certificate - Nursing
Instituto De Banca Y Comercio