Chloe Barbosa
Fort Worth
Summary
Experienced Body Piercer & Apprenticeship Trainer with a strong background in body piercing techniques, training development, and program enhancement. Over 7 years of hands-on experience performing a wide range of piercing procedures while maintaining the highest standards of safety, hygiene, and client care. Played a key role in the development and refinement of apprenticeship programs, including curriculum design, trainer assessments, and the creation of instructional materials. Dedicated to continuous professional growth, actively seeking out new knowledge, trends, and techniques to ensure top-tier service and innovation within the industry. Passionate about mentoring apprentices and driving the success of body piercing operations through effective training and program improvements.
Overview
6
6
years of professional experience
Work History
Professional Body Piercer
Banter by Piercing Pagoda
02.2022 - Current
- Trained apprentice piercers on proper techniques and safety protocols, fostering a supportive learning environment.
- Polished and sterilized all tools and equipment with an autoclave, ensuring a safe environment for clients.
- Delivered exceptional customer experiences by carefully listening to client needs, upholding strict safety protocols, and demonstrating expert techniqueCertainly! Here’s how you can reframe these tasks as professional resume bullet points:
- Contributed to curriculum development for a phased apprenticeship program, designing educational content and training materials.
- Participated in Phase 1-round 1 of the apprenticeship program, assisting with the onboarding and mentoring of new apprentices.
- Assessed and corrected educational content for a full-time piercer while working with phased apprenticeship students to ensure accuracy and relevance.
- Collaborated with advanced piercers to refine and enhance the apprenticeship program, improving training methodologies and content delivery.
- Created, organized, and implemented a comprehensive lesson plan for full-time trainers and apprentices, fostering a structured learning environment.
- Conducted assessments of multiple body piercing studios, evaluating setup and equipment to ensure compliance with industry standards.
- Designed and developed a "piercing stick," enabling body piercers and store staff to present jewelry options to clients without compromising jewelry sterility.
- Created detailed schematics for a drawer organizer, tailored to fit three different store models, improving operational efficiency.
- Identified and secured a reliable manufacturer for the "piercing stick" and drawer organizer, ensuring quality and cost-effectiveness.
- Developed a spreadsheet tracking common jewelry requests and complaints, using a sliding scale system to capture client and piercer feedback for continuous improvement.
- Assisted in the launch and training of instrument nose piercing procedures, emphasizing safety and best practices.
- Collaborated with lead piercers to create educational content for training videos, enhancing the quality of instructional materials.
- Conducted site visits to assess the readiness and skill set of potential trainers, ensuring they met program requirements.
- Created a "pre-sterile" log to monitor sterile inventory levels, enabling store staff to accurately communicate availability and scheduling to clients.
- Developed a monthly checklist for reset tasks, enabling consistent tracking of progress and task completion.
- Analyzed and documented the success and failures of the original interchangeable jewelry line, providing detailed insights for future product development.
- Worked closely with the marketing team to support photo shoots and content creation, streamlining operations within the body piercing department.
- Assisted with the correction and improvement of paperwork and processes, including the autoclave log, to ensure compliance with health and safety standards.
- Led and facilitated classroom sessions for Phase 1 of the apprenticeship program (TX group), providing hands-on training and mentorship.
- Trained apprentices in Phase 1 of the apprenticeship program (TX group), focusing on foundational body piercing skills.
- Supported senior piercers and staff with autoclave operations, troubleshooting, and reviewing manuals to ensure adherence to best practices.
- Developed a comprehensive checklist for body piercing trainers, serving as a guide for management to assess potential trainers in the absence of immediate access to experienced piercers.
- Created over 20 worksheet-style review pages for apprentices, tailored to accommodate a variety of learning styles and needs.
- Assisted in the setup and opening of four body piercing locations, including both kiosk and inline stores, ensuring smooth operational launches.
- Collaborated with management to address and resolve body piercing inventory inconsistencies, streamlining processes for improved stock control.
- Designed a trainer questionnaire to support operations, management, and active trainers in effectively interviewing and evaluating prospective trainers.
- Developed a list of technical screening questions for body piercing candidates, ensuring alignment with company standards and best practices.
- Coordinated with district managers to evaluate the readiness and skill levels of body piercing candidates, ensuring their suitability for the role.
- Refined the technical screening grading program to better reflect company quality standards and improve candidate assessments.
- Proactively pursued new information and techniques within the body piercing industry to continuously expand my knowledge and skill set.
- Collaborated with store managers and assistant managers to gain a deeper understanding of key store metrics (controllable contribution, AVT, UPT, plan numbers) and how body piercing operations can impact these performance indicators
- Participated in a corporate body jewelry assortment review, offering insights into how piercers interact with, recommend, and use jewelry to meet client needs.
- Served as a liaison with external body piercing candidates, engaging with potential hires to address concerns and encourage them to join the company.
- Provided additional training and support to both internal and external body piercers, bridging knowledge gaps to ensure methods aligned with company standards.
- Designed and implemented a studio setup that became the model for other locations, promoting consistency and operational efficiency across the company
Professional Body Piercer/Counter Attendant
Wishbone Tattoos
10.2021 - 01.2022
- Conducted routine equipment maintenance checks to ensure optimal performance levels during every procedure.
- Consistently maintained compliance with all local health regulations while performing professional body piercings at the highest standard of cleanliness.
- Collaborated with other body artists in the studio to create custom designs, broadening our services to attract new clientele.
- Trained apprentice piercers on proper techniques and safety protocols, fostering a supportive learning environment.
- Established a welcoming atmosphere within the studio by keeping it clean, organized, and displaying our portfolio proudly.
- Managed appointment scheduling efficiently while accommodating walk-ins when possible to maximize daily revenue generation.
- Polished and sterilized all tools and equipment with an autoclave, ensuring a safe environment for clients.
- Maintained detailed records of each client''s procedure, allowing for accurate tracking of piercing history and improved customer service.
- Ensured a safe and sterile environment for piercing procedures, resulting in zero infection incidents during my tenure.
- Collaborated with colleagues on cross-promotion initiatives between tattooing and body piercing services for increased business growth opportunities.
- Assisted in the selection and ordering of high-quality jewelry inventory, ensuring access to an extensive range of options for clients.
- Increased overall store cleanliness by diligently monitoring facilities for maintenance needs or repairs.
- Contributed to marketing efforts by promoting seasonal offerings or special deals, increasing store revenue.
- Reconciled petty cash and corrected any errors.
- Preformed high level piercings in a growing environment.
- Contributed to the successful launch and strategic development of a new business, while adapting to the unique challenges and dynamics of a startup environment.
Professional Body Piercer
Royal One Tattoos
06.2018 - 10.2021
- Maintained detailed records of each client''s procedure, allowing for accurate tracking of piercing history and improved customer service.
- Collaborated with colleagues on cross-promotion initiatives between tattooing and body piercing services for increased business growth opportunities.
- Delivered exceptional customer experiences by carefully listening to client needs, upholding strict safety protocols, and demonstrating expert technique.
- Helped organize promotional events at the studio to increase brand awareness and attract new customers.
- Consistently maintained compliance with all local health regulations while performing professional body piercings at the highest standard of cleanliness.
- Assisted in the selection and ordering of high-quality jewelry inventory, ensuring access to an extensive range of options for clients.
- Sought feedback from clients after their piercing experience, allowing us to continuously improve upon our services and maintain high levels of customer satisfaction.
- Conducted routine equipment maintenance checks to ensure optimal performance levels during every procedure.
- Educated clients on proper aftercare techniques, leading to faster healing times and fewer complications.
- Monitored inventory levels of supplies such as needles, gloves, disinfectants, ensuring that we never ran out during peak hours or busy seasons.
- Enhanced client satisfaction by providing personalized consultations and recommending appropriate body piercings based on individual preferences.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Sterilized all tools, jewelry and equipment with an autoclave, ensuring a safe environment for clients.
- Implemented creative marketing strategies to increase brand awareness on social media platforms, attracting new customers.
- Utilized high level piercing techniques and processes in accordance with current APP standard.
Education
No Degree - Mastery-level Body Piercing
Professional Apprenticeship
Fort Worth 01-2020
High School Diploma -
Arlington Heights High School
Fort Worth, TX06-2019
Skills
- Client consultation
- Sterilization techniques
- Infection prevention
- Hygiene maintenance
- Allergy awareness
- Anatomy
- Jewelry fabrication
- Body jewelry production
- Jewelry Manufacturing
- Multitasking
- Problem-solving abilities
Timeline
Professional Body Piercer
Banter by Piercing Pagoda
02.2022 - Current
Professional Body Piercer/Counter Attendant
Wishbone Tattoos
10.2021 - 01.2022
Professional Body Piercer
Royal One Tattoos
06.2018 - 10.2021
No Degree - Mastery-level Body Piercing
Professional Apprenticeship
High School Diploma -
Arlington Heights High School
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