Allison Johnson
San Francisco,CA
Summary
Adept at client consultations and sterilization techniques, I enhanced customer satisfaction and safety at Mom's Body Shop SF. My strong work ethic and precision significantly contributed to a welcoming, compliant environment, fostering growth and achieving a record of zero infection incidents. Skilled in both customer service and meticulous attention to detail, I excel in fast-paced settings, ensuring top-notch service and operational excellence.
Overview
12
12
years of professional experience
Work History
Professional Body Piercer
Mom's Body Shop SF
09.2018 - 04.2024
- Trained apprentice piercers on proper techniques and safety protocols, fostering a supportive learning environment.
- Established a welcoming atmosphere within the studio by keeping it clean, organized.
- Consistently maintained compliance with all local health regulations while performing professional body piercings at the highest standard of cleanliness.
- Enhanced client satisfaction by providing personalized consultations and recommending appropriate body piercings based on individual preferences.
- Collaborated with colleagues on cross-promotion initiatives between tattooing and body piercing services for increased business growth opportunities.
- Delivered exceptional customer experiences by carefully listening to client needs, upholding strict safety protocols, and demonstrating expert technique.
- Polished and sterilized all tools and equipment with an autoclave, ensuring a safe environment for clients.
- Managed appointment scheduling efficiently while accommodating walk-ins when possible to maximize daily revenue generation.
- Maintained detailed records of each client''s procedure, allowing for accurate tracking of piercing history and improved customer service.
- Conducted routine equipment maintenance checks to ensure optimal performance levels during every procedure.
Sous Chef
Komaaj
Bern Heights, San Francisco
06.2016 - 01.2021
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Acted as head chef when required to maintain continuity of service and quality.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Planned and directed high-volume food preparation in fast-paced environment.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
- Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
Barback
Charmaine's
45 McAllister St, San Francisco
10.2017 - 08.2018
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Replaced empty kegs and soda syrups.
- Assisted in setting up and breaking down bar area for special events.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
Pastry Helper
Seaglass Restaurant
Pier 15, The Embarcadero, San Francisco
04.2015 - 10.2017
- Improved recipe consistency across all products with accurate measurements using standardized measuring tools.
- Maintained product freshness by properly labeling items with dates and rotating stock as needed.
- Streamlined bakery operations by organizing ingredients and equipment for easy access during busy shifts.
- Provided exceptional service to customers by promptly addressing inquiries or concerns regarding menu offerings or ingredients.
- Expedited customer orders by accurately assembling requested pastries in a timely manner.
- Supported pastry chef with preparation of doughs, fillings, and icings for various baked goods.
- Adhered to dietary restrictions for specific clients by preparing gluten-free or vegan options upon request.
- Increased customer satisfaction with appealing presentation of pastries and baked goods.
- Fostered a safe work environment by adhering to safety protocols for handling sharp tools and hot surfaces.
- Gained valuable experience working under the guidance of an experienced pastry chef, learning advanced techniques and industry best practices.
- Reduced food waste through proper storage, rotation, and inventory management of ingredients.
- Contributed to a positive team atmosphere by providing assistance to colleagues when needed.
- Ensured high standards of cleanliness by regularly sanitizing work surfaces and tools before and after use.
Professional Body Piercer
Oakland Ink
400 14th St, Oakland
01.2012 - 06.2015
- Trained apprentice piercers on proper techniques and safety protocols, fostering a supportive learning environment.
- Established a welcoming atmosphere within the studio by keeping it clean, organized, and displaying our portfolio proudly.
- Polished and sterilized all tools and equipment with an autoclave, ensuring a safe environment for clients.
- Conducted routine equipment maintenance checks to ensure optimal performance levels during every procedure.
- Consistently maintained compliance with all local health regulations while performing professional body piercings at the highest standard of cleanliness.
- Educated clients on proper aftercare techniques, leading to faster healing times and fewer complications.
- Ensured a safe and sterile environment for piercing procedures, resulting in zero infection incidents during my tenure.
- Monitored inventory levels of supplies such as needles, gloves, disinfectants, ensuring that we never ran out during peak hours or busy seasons.
- Helped organize promotional events at the studio to increase brand awareness and attract new customers.
- Delivered exceptional customer experiences by carefully listening to client needs, upholding strict safety protocols, and demonstrating expert technique.
Education
High School Diploma -
California High School
San Ramon, CA06.2010
Skills
- Client consultation
- Sterilization techniques
- Stress Tolerance
- Allergy awareness
- Anatomy knowledge
- Precision and Accuracy
- Strong Work Ethic
- Customer Service
- Attention to Detail
- Event Setup
Timeline
Professional Body Piercer
Mom's Body Shop SF
09.2018 - 04.2024
Barback
Charmaine's
10.2017 - 08.2018
Sous Chef
Komaaj
06.2016 - 01.2021
Pastry Helper
Seaglass Restaurant
04.2015 - 10.2017
Professional Body Piercer
Oakland Ink
01.2012 - 06.2015
High School Diploma -
California High School