Alondra Arreola
Las Vegas
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Merchandise Associate
Las Vegas Sports Academy
Las Vegas
01.2024 - Current
- Managed merchandise displays to enhance customer engagement and accessibility.
- Assisted customers in locating products and provided knowledgeable recommendations.
- Organized inventory to ensure efficient stock rotation and availability.
- Kept work areas professional, organized and clean.
- Placed prices and descriptive signage to enhance displays and promote items.
- Processed sales transactions quickly and accurately.
Field Marshal
Downtown Law Vegas Soccer Club
Las Vegas
02.2023 - Current
- Managed equipment inventory and ensured proper maintenance of sports gear.
- Facilitated communication between command staff and field units for mission clarity.
- Implemented safety protocols to ensure compliance with NYSA standards and regulations.
- Managed crowd control to ensure a safe environment for attendees.
- Responded quickly to emergency situations such as fights between coaches, parents or members of the team.
Tournament Operations Lead
Nevada Youth Soccer Association
Las Vegas
11.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Coordinated communication between coaches, players, and parents effectively.
- Ensured compliance with safety standards during all activities.
- Conducted regular meetings to align team objectives and strategies.
- Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
- Ensuring all staff members have the necessary resources, training and support to carry out their roles successfully.
- Resolving escalated issues involving customers, vendors or employees.
- Trained, mentored and motivated employees to maximize team productivity.
- Provided on-site support during the day of the event including problem solving if necessary.
- Analyzed data from previous events in order to improve future ones.
- Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
In-N-Out Associate
In-N-Out Burger
Las Vegas
01.2024 - 12.2025
- Prepared food items according to established recipes and quality standards.
- Maintained cleanliness and organization of workstations during peak hours.
- Assisted customers with orders, ensuring a friendly and efficient service experience.
- Collaborated with team members to ensure smooth workflow during busy shifts.
- Trained new associates on food preparation techniques and customer service practices.
- Performed cash register functions accurately and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
F1 Merchandise
Insomniac
Las Vegas
10.2025 - 11.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Processed customer transactions efficiently using point of sale systems.
Education
College of Southern Nevada
Las Vegas, Nevada, NV 08.2025 - 12.2025
Skills
- Customer service
- Problem somving
- Team building
- Active listening
- Sales skills
- Event coordination
- Multitasking/time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
F1 Merchandise
Insomniac
10.2025 - 11.2025
College of Southern Nevada
08.2025 - 12.2025
Merchandise Associate
Las Vegas Sports Academy
01.2024 - Current
In-N-Out Associate
In-N-Out Burger
01.2024 - 12.2025
Field Marshal
Downtown Law Vegas Soccer Club
02.2023 - Current
Tournament Operations Lead
Nevada Youth Soccer Association
11.2021 - Current