Alondra Bermudez Gamboa
Fremont,California
Summary
Highly-motivated and responsible college student ready to apply education in the workplace, full-time or part-time. Interested in seeking hands-on experience in a hospital setting to have an advantage for a nursing career. Hard working employee able to work under pressure and willing to adapt to new situations and challenges. Able to apply time management and organizational skills in various environments.
Overview
7
7
years of professional experience
Work History
Hospital Volunteer
Washington Hospital Center
Fremont, CA
12.2021 - Current
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Performed general cleaning duties, keeping work areas clean and organized.
- Restocked bins and shelves and displayed newest merchandise.
- Helped transport patients and assisted with discharges.
- Planned and served meals and snacks to patients according to prescribed diets.
- Kept medical supply room and patient rooms stocked with necessary supplies.
- Provided reception support and gave general information to visitors and families.
- Answered visitor questions, offered directions and escorted to destination.
- Check in on patients and provide them with what they need whether that be water, snacks, or a nurse call.
- Communicate with nursing staff about patients and their restrictions.
Lead Server
Market Broiler
Fremont, CA
01.2020 - Current
- Managed opening and closing duties to facilitate restaurant operations.
- Leveraged POS system to receive and take guest orders and process payment.
- Worked with management to coordinate special functions and events.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Calculated charges, issued table checks and collected payments from customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Assign servers sidework and oversee their work to ensure restaurant is operating adequately.
Administrator
Market Broiler
Fremont, CA
01.2020 - Current
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Scan, send, and organize company invoices.
- Scan company reports and input restaurant data regarding food portions and revenue.
- Create server schedule from a week to week basis.
Shift Leader
Coldstone Creamy
Fremont, CA
10.2017 - 01.2020
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Delegated tasks to employees and monitored activities and task completion.
- Complete closing tasks and set security alarm for the night.
Education
Certified Clinical Medical Assistant (CCMA) -
CSU Long Beach
Long Beach, CA01-2024
Associate of Arts - Human Development Studies
Ohlone College
Fremont, CA12-2022
High School Diploma -
Washington High School
Fremont, CA06-2020
Skills
- Delivery Management
- Compassionate Caregiving
- Family and Guest Support
- Helpful and Service-Oriented
- Positive Attitude
- Multilingual
- Independent and Self-Directed
- Communication and Interpersonal Skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Hospital Volunteer
Washington Hospital Center
12.2021 - Current
Lead Server
Market Broiler
01.2020 - Current
Administrator
Market Broiler
01.2020 - Current
Shift Leader
Coldstone Creamy
10.2017 - 01.2020
Certified Clinical Medical Assistant (CCMA) -
CSU Long Beach
Associate of Arts - Human Development Studies
Ohlone College
High School Diploma -
Washington High School
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