Proactive Hair Salon Assistant with extensive experience in client preparation, appointment scheduling, and maintaining a clean work place environment. Skilled in customer service, color mixing, and inventory management, bringing efficiency and satisfaction to both clients and staff. Dedicated to fostering a cohesive and professional workplace, always ready to adapt to changing client needs. I am a detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Hair Salon Assistant
Giselle Macri
644 Yonkers Ave, Yonkers, NY
06.2023 - Current
Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
Prepared clients for hair cuts and styles with soothing shampoo work.
Answered telephone calls to provide information and schedule new appointments.
Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
Assisted hair stylists with colorwork by applying base colors and toners.
Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
Supported stylists during haircuts by providing necessary tools and equipment, aiding in the timely completion of appointments.
Demonstrated flexibility by adapting quickly to changes in stylist schedules or client requests while maintaining a professional demeanor under pressure.
Maintained inventory levels of salon products, reducing waste and ensuring availability for client use.
Offered exceptional service and support to walk-in and scheduled customers.
Collaborated with fellow team members to maintain a cohesive work environment that fostered growth among staff members.
Scheduled appointments and managed salon calendar to optimize stylist availability.
Trained new assistants on salon protocols, elevating standard of service.
Education
St.John's University
8000 Utopia Pkwy, Queens, NY 11439
06.2028
High School Diploma -
Saunders Trade And Technical High School
183 Palmer Rd, Yonkers, NY 10701
06.2024
Skills
Excellent customer service
Cleanliness and sanitation
Appointment Scheduling
Professional Appearance
Work place maintenance skills
Continuing education
Social skills and clear communication
Workspace Organization
Adaptable to Changing Client Needs
Employee Training
Upselling Products
Licensed Cosmetologist in [NY]
Additional Information
As of this year I am a licensed cosmetologist and I am bilingual in both english and spanish.