Alondra Fausto-Leon
Las Vegas,NV
Summary
Experienced with maintaining organized and appealing sales floors, ensuring positive shopping experience. Utilizes effective communication and problem-solving skills to assist customers and support team operations. Knowledge of training and customer service principles in retail settings. Works carefully but quickly to ensure speedy service to customers. Works efficiently to keep times on drive thru low and makes sure each customer is satisfied with their order.
Overview
2
2
years of professional experience
Work History
Floor Associate
TJX Companies
05.2024 - Current
- Assisted in maintaining store organization and cleanliness to enhance customer experience.
- Monitored sales floor activities to ensure compliance with company policies and procedures.
- Trained new associates on operational procedures and safety protocols effectively.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Answered questions about store policies and addressed customer concerns.
Crew Member
Tropical Smoothie
04.2025 - 11.2025
- Prepared and blended smoothies according to standardized recipes for consistent quality.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated point-of-sale system efficiently, processing transactions accurately and quickly.
- Maintained cleanliness and organization in the work area to ensure a safe environment.
- Collaborated with team members to streamline workflow, enhancing overall service speed.
Education
No Degree - N/A
Palo Verde High School
Las Vegas, NV05-2026
Skills
- Customer engagement
- Pricing accuracy
- Cash handling proficiency
- Store maintenance
- Price adjustments
- Merchandising strategies
Other Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Tropical Smoothie
04.2025 - 11.2025
Floor Associate
TJX Companies
05.2024 - Current
No Degree - N/A
Palo Verde High School