Alondra Gonzalez
San Antonio
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server/Head Bartender
Bombshells Restaurant And Bar
San Antonio
06.2022 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Package Handler
Amazon
San Antonio
10.2021 - 07.2023
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Managed inventory levels by tracking incoming and outgoing packages.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Organized packages according to type, size, destination, and other specifications.
- Inspected packages for damages or defects and recorded any issues found.
- Labeled parcels accurately according to company guidelines.
- Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
- Maintained accurate inventory records of incoming and outgoing shipments.
Educational Assistant
City Of San Antonio
San Antonio
08.2021 - 05.2022
- Helped students develop study skills such as note taking, time management, and organization techniques.
- Maintained accurate records of all student assessments and attendance data.
- Administered standardized tests to assess student progress.
- Provided assistance during field trips by monitoring student behavior and helping them stay focused on the activity at hand.
- Facilitated extracurricular activities such as clubs or sports teams to encourage socialization among peers.
- Assisted teachers with preparing classroom materials and activities.
- Monitored student behavior in the classroom, playground, cafeteria, and other school areas.
Cashier
UIW
San Antonio
10.2019 - 10.2020
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
West Orange High School
Winter Garden, FL06-2020
Skills
- Cash handling
- Order management
- POS systems
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Problem solving
- Attention to detail
- Sales techniques
- Food safety
- Health regulations
- Task prioritization
- Positive and professional
- Point of sale (POS) system operations
- Data entry
- Record keeping
Timeline
Server/Head Bartender
Bombshells Restaurant And Bar
06.2022 - Current
Package Handler
Amazon
10.2021 - 07.2023
Educational Assistant
City Of San Antonio
08.2021 - 05.2022
Cashier
UIW
10.2019 - 10.2020
High School Diploma -
West Orange High School