Detail-oriented professional with experience in customer service and data entry. Skilled in Spanish translation, facilitating communication for diverse communities. Committed to supporting customer needs and enhancing service quality.
Overview
5
5
years of professional experience
Work History
Call Center Representative
Spectrum
Fond du Lac, Wisconsin
02.2025 - Current
Multiline Phones
Addressing customer concerns and billing questions
Upgrade/Update customer accounts
Review services/Current account status etc.
Interpreting Aid
Friendship Learning Center
Fond du Lac, Wisconsin
09.2024 - 11.2024
Assist ELL teacher with Spanish Speaking students.
Facilitated communication by translating documents and conversations in Spanish.
Teach students lessons in Spanish
Responded to family members' inquiries and concerns to support school communication.
Help teacher understand where their students are per grade level and if they are meeting learning points.
Intake Operator
Milk Specialties Global
Fond du Lac, Wisconsin
06.2023 - 05.2024
Unloaded whey Sami tanks into silos.
Used heavy machine equipment to unload whey product.
Retrieved samples of product and tested Solids/Temp/Ph etc.
Entered test results into computer systems and verified truck tank numbers and paperwork for legal documentation.
Restocker
Target
Fond du Lac, Wisconsin
08.2022 - 06.2023
Organized backroom inventory to maintain efficient stock management and retrieval.
Stocked shelves with merchandise to ensure product availability for customers.
Monitored inventory levels regularly to identify and report low stock items.
Sales Associate/Cashier/Merchandise Pricing
Goodwill
Fond du Lac, Wisconsin
07.2021 - 07.2022
Oversaw daily operations of cashier team to maintain workflow
Price Hardlines and Softlines (bulk items/clothing)
Translate from Spanish to English and vice versa when needed
Kept work area tidy and organized to enhance efficiency