Alondra Lemus
Oak Lawn
Summary
Dynamic and reliable professional with a robust background in customer service, developed at Discovery Clothing, where enhancing customer experiences through active listening and collaboration was paramount. Demonstrated expertise in maintaining organized systems that significantly contribute to office efficiency at Five Brothers. Known for flexibility and punctuality, with a steadfast commitment to achieving excellence in every task. Passionate about fostering positive interactions and driving team success in fast-paced environments.
Overview
5
5
years of professional experience
Education
Associate of Applied Science - Nursing
Moraine Valley Community College
Palos Hills, IL05-2026
High School Diploma -
Richards High School
Oak Lawn, IL05-2024
Work History
Retail Cashier
Discovery Clothing
Chicago Ridge, IL
06.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Seasonal Sylist
Windsor Fashions
Chicago Ridge, IL
10.2025 - 02.2026
- Styled clients according to current fashion trends, enhancing individual looks and boosting confidence.
- Provided personalized wardrobe consultations, ensuring customer satisfaction and repeat business.
- Assisted in maintaining store visual merchandising standards, showcasing collections effectively.
- Collaborated with team members to achieve sales goals through exceptional customer service and styling advice.
- Trained new stylists on product knowledge and service standards to uphold brand reputation.
- Organized sales area and work station to showcase products and boost sales.
Host
Barraco's Pizza
Evergreen Park, IL
08.2025 - 10.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest experience.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new hosts on customer service standards and operational procedures.
- Assisted in planning seating arrangements for large parties and events.
- Handled customer inquiries and complaints, resolving issues efficiently.
Office Worker
Five Brothers
Justice, IL
08.2021 - 04.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
Skills
- Customer service
- Flexible schedule
- Teamwork and collaboration
- Reliability and punctuality
- Customer engagement
- Spanish fluency
- Store opening and closing
- Store cleaning
- Team leadership
- Cash handling expertise
- Sales goals attainment
- Friendly and outgoing
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Sylist
Windsor Fashions
10.2025 - 02.2026
Host
Barraco's Pizza
08.2025 - 10.2025
Retail Cashier
Discovery Clothing
06.2022 - Current
Office Worker
Five Brothers
08.2021 - 04.2022
Associate of Applied Science - Nursing
Moraine Valley Community College
High School Diploma -
Richards High School