Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Pharmacy Assistant
Wakefield Pharmacy
08.2023 - 05.2024
Kept pharmacy counter and related areas clean, neat and organized.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Supervisor
PLS Check Cashiers
03.2022 - 01.2023
Ensuring compliance with federal, state, and local regulations
Performing responsibilities of a Customer Service Representative and supervising the team’s activities in the absence of the Store Manager, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
Coaching CSRs on how to properly conduct transactions that meet our commitment to superior customer service and compliance.
Reviewing and approving checks within limits
Supporting store marketing efforts within the community
Assisting the Store Manager with managing schedules, cash, and store audits
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.