Kitrina Baxter

• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Set up new sales displays each week with fresh merchandise.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Processed refunds and exchanges in accordance with company policy.
• Worked with floor team and managers to meet wide range of customer needs.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Enhanced shopping experience, provided product information and location assistance.
• Implemented loss prevention strategies, reducing instances of theft at checkout.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.
• Facilitated positive shopping experience, greeted customers warmly upon entry.
• Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
• ODFW licensing and permits.

• Achieved increased productivity by leading cross-functional teams in process improvements.
• Streamlined workflows across departments, enhancing operational efficiency significantly.
• Created training programs for new hires, instilling a culture of safety and compliance.
• Analyzed performance metrics to identify improvement opportunities and initiate strategic actions.
• Managed vendor negotiations, optimizing contracts to enhance supply chain effectiveness.
• Facilitated resource allocation and project timelines to align with business objectives.
• Implemented rigorous quality control standards that improved service delivery and customer satisfaction.
• Supervised operations staff, maintaining compliance with established company policies.

Facilitated technical support for Direct TV, addressing customer inquiries effectively. Administered account management processes to improve customer retention rates. Promoted sales of equipment and services, enhancing product visibility. Developed retention strategies to sustain long-term client partnerships.

• Facilitated positive first impressions through friendly greetings and professional demeanor.
• Managed waitlist efficiently, coordinating with kitchen staff for timely service.
• Monitored dining area cleanliness, addressing issues promptly to maintain high standards.
• Communicated daily specials and menu items to enhance guest experience and drive sales.
• Handled guest inquiries and resolved concerns to uphold satisfaction levels.
• Assisted in training new hosts on customer service standards and procedures.
• Implemented feedback processes to improve hosting efficiency and interactions.
• Promoted business loyalty by fostering positive relationships with customers.

Delivered technical support for DirecTV customers, resolving issues efficiently. Managed accounts to enhance customer satisfaction and loyalty. Executed upselling strategies to increase revenue. Implemented retention initiatives to reduce churn rates.

Managed customer accounts to ensure seamless service delivery and client satisfaction. Handled complex client inquiries, resolving issues promptly to maintain high service levels. Developed strategies for account growth, Maintained detailed records of client interactions and transactions for future reference.

Constructed wood-framed exterior doors to meet design specifications and quality standards. Tracked purchase orders to ensure timely delivery of materials. Filled purchase orders accurately to maintain inventory levels.