ALONDRA Melendez
Kissimmee,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Walmart
St. Cloud, FL
05.2024 - Current
- Provided accurate information about products and services to customers.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Maintained a high level of professionalism when dealing with difficult customers.
Lash Artist
Live Hair by Carmencita
Orlando, FL
05.2023 - Current
- Cleaned and sanitized work area between each client appointment.
- Ensured that high-quality service was provided to every client at all times.
- Attended regular professional development courses related to the field.
- Demonstrated knowledge of different types of lashes available for application.
- Performed eyelash extensions, refills, and removals in accordance with industry standards.
- Created a welcoming atmosphere for clients by providing excellent customer service.
- Maintained inventory of all supplies needed for lash services.
Customer Service Cashier
Walmart
Narcoossee, FL
04.2021 - 04.2023
- Assisted customers with locating merchandise within the store.
- Maintained accurate records of transactions using the point-of-sale system.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
Education
GED -
Beyond Institute & Career Center
Kissimmee, FL05-2023
Skills
- Customer Service
- Store maintenance
- Bilingual (English/ Spanish)
- Flexibility
- Teamwork
- Punctuality
- Problem-solving abilities
Timeline
Customer Service Representative
Walmart
05.2024 - Current
Lash Artist
Live Hair by Carmencita
05.2023 - Current
Customer Service Cashier
Walmart
04.2021 - 04.2023
GED -
Beyond Institute & Career Center