ALONDRA NATALIA REVELES
Oxnard,CA
Summary
Customer Service Professional with expertise in prioritizing tasks and managing multiple responsibilities. Delivered exceptional service through strong interpersonal skills, patience, and a commitment to helping others. Bilingual in English and Spanish, proficient in Microsoft Word, and consistently met deadlines with a detail-oriented approach.
Overview
5
5
years of professional experience
Work History
Legal Office Assistant
Law Offices of Craig J Rodgers
Oxnard, CA
01.2023 - Current
- Answered phone calls, responded to emails, and addressed client questions to enhance client communication.
- Schedule appointments, meetings, and court dates while maintaining office calendars.
- Welcome clients and help maintain a professional, organized office environment.
- Prepared, formatted, proofread, and filed legal documents, forms, and correspondence to ensure compliance and accuracy.
- Organized and maintained case files, records, evidence, and related documentation to support efficient case management.
- Process incoming and outgoing mail, deliveries, and document copying, scanning, and faxing.
- Communicated with courts, opposing counsel, clients, and government offices.
- Monitored project deadlines to ensure timely completion of tasks. and follow up on outstanding documents to support timely completion of tasks.
- Maintain confidentiality and safeguard sensitive client information.
- Provide administrative assistance to attorneys and paralegals.
College Student Worker III
Ventura County Health Care Agency Behavioral Health
10.2021 - 12.2022
- Communicate with colleagues, patients, partner agencies, and other individuals to answer questions, disseminate or explain information related to Ventura County Behavioral Health services.
- Provide clerical support to colleagues and patients
- Sorted and organized incoming mail for efficient processing, open and sorted incoming mail as needed and assisted new and /or continuing patients
- Assisted team with administrative tasks to enhance workflow to staff
- Verified patient Medi-Cal/Medicare coverage and payer eligibility
- Entered patient information into database using Microsoft Office programs and collect patient information, using Microsoft Office Programs and Star systems
- Answer telephones, direct calls, and take messages
- Filed, opened, and sorted incoming mail and assisted new and continuing patients.
- Provided organizational support to staff to facilitate office operations and enhance service delivery
- Facilitated referrals to community agencies for patient support to community agencies (Cal Fresh, Veterans Administration, community Action, Rescue Mission etc.)
Sales Associate
Boot Barn
06.2021 - 10.2021
- Answer customers questions about merchandise and advise customers on merchandise selection
- Answered customer questions about merchandise, guiding selection to enhance shopping experience
- Stamped and attached price tags to merchandise based on current price list
- Receive, open, unpack and issue sales floor merchandise
- Received, opened, unpacked, and issued sales floor merchandise, ensuring shelves were fully stocked and organized
Education
High School Diploma -
Pacifica High School
VOLUNTEER EXPERIENCE
- Pacifica High School, Teacher Assistant, 2020, 2021, Operate office machines, such as photocopiers and facsimile machines, Answer telephones, direct calls, and take messages., Communicate with students, school personal, and other individuals to answer questions, disseminate or explain information related to school information, File, open and sorted incoming mail as needed
- Ernesto Secura Bus Services, Passenger Attendants, 2019, 2021, Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps., Respond to passengers' questions, requests, or complaints, Determine or facilitate seating arrangements., Open and close doors for passenger, Greet passengers boarding transportation equipment and announce routes and stops.
- Santa Clara Catechism, Teacher Assistant, 2018, 2019, Keep children entertained with catechism activities, Handed out catechism reading books to children, Engaged children to participate in catechism activities
Timeline
Legal Office Assistant
Law Offices of Craig J Rodgers
01.2023 - Current
College Student Worker III
Ventura County Health Care Agency Behavioral Health
10.2021 - 12.2022
Sales Associate
Boot Barn
06.2021 - 10.2021
High School Diploma -
Pacifica High School