ALONDRA PICENO
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dispensary Clerk
Family Health Care Network
01.2021 - Current
- Answer and direct phone calls
- Regulate stock levels, including forms and supplies for the department, including prescription pads for medical providers, Liquid Nitrogen, Oxygen tanks, and Nitrous Oxide
- Receive and verify daily incoming drug inventories, report discrepancies and log items into inventory system
- Return of outdated/expired, recalled and overstocked items for credit and disposal
- Process prior authorizations to insurance companies for payment.
Pharmacy Technician Trainee
Rite Aid Pharmacy
01.2020 - 01.2021
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
- Filled and processed prescriptions, delivering prompt and efficient patient care
- Adhered to regulatory guidelines for workplace safety and customer confidentiality
- Interpreted and processed medication orders under supervision of pharmacist
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
- Transmitted claims to insurance companies for payment and reconciled EOBs.
Wellness Ambassador
Rite Aid Pharmacy
01.2016 - 01.2019
- Promoted pharmacy and clinical services for Rite Aid in support of script growth initiatives
- Performed business to business and community outreach activities including immunization outreach, senior center visits, health care provider visits, and fitness center visits
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education
Masters - Social Work
Walden University
Minneapolis, MN05.2025
BA - Chicano Studies
University of California, Davis
01.2021
AA - Psychology
Sacramento City College
01.2020
Skills
- Spanish: reading, writing, speaking
- Problem-solving skills
- Proper labeling procedures
- Drug inventory control
- Insurance billing
- Effective communication skills
- Workflow Optimization
- Quality assurance and control
- Records Management Software
- Outgoing Mail Preparation
- Customer Satisfaction
- Inventory Assessment
- Data Entry
- Spreadsheet development
- Correspondence Writing
- Invoice Processing
Awards
- 2019, Rite Aid Pharmacy Champion
Certification
- 2021, Conflict Resolution & Mediation Training with YOLO Conflict Resolution Center and UC Davis Center for Students Involvement
Languages
Spanish
Native or Bilingual
Timeline
Dispensary Clerk
Family Health Care Network
01.2021 - Current
Pharmacy Technician Trainee
Rite Aid Pharmacy
01.2020 - 01.2021
Wellness Ambassador
Rite Aid Pharmacy
01.2016 - 01.2019
Masters - Social Work
Walden University
BA - Chicano Studies
University of California, Davis
AA - Psychology
Sacramento City College