ALONDRA RIVERA

• Set overall vision and provided team leadership.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Evaluated employee performance and coached and trained to improve weak areas.
• Supported Supervisor by preparing production reports and collating quality documentation.
• Revised work practices to improve efficiency, boost quality and meet production goals.
• Worked with management team to implement proper division of responsibilities.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Conducted routine inspections to check quality and compliance with established specifications.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
• Monitored assigned areas for unsafe activity and took corrective actions.

• Assisted Leadership with daily tasks

• Attentively monitored swimmers to identify distress.
• Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
• Monitored safety of guests in and around swimming pool.
• Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Trained new lifeguards on safety procedures and protocol.
• Responded to emergency situations in a timely, efficient manner.
• Recorded daily activity logs and incident reports for tracking purposes.

• Balanced and organized cash register
• Logged reports, expenses, receipts, and sale documents into digital database