Trevor Joseph
San Diego,California
Overview
1
1
year of professional experience
Work History
Guest Arrivals
Sea World San Diego
San Diego, California
06.2024 - Current
- Greeted guests upon arrival and provided a warm welcome.
- Provided helpful information regarding the local area and nearby attractions.
Front Desk
Best Western Seven Seas
San Diego, CA
06.2023 - 10.2024
- Managed incoming calls, emails, and inquiries from clients regarding services and products.
- Maintained records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
- Processed payments using cash registers or point-of-sale systems.
- Provided assistance to guests by giving directions to local attractions or businesses upon request.
- Answered questions related to the organization's policies and procedures.
- Resolved customer issues promptly and professionally in accordance with company policies and procedures.
- Verified identification of customers before providing services or information.
Education
Henry High School
San Diego, CASkills
- Social Perceptiveness
- Effective problem solving
- Strong interpersonal skills
- Excellent customer service
- Sales abilities
- Professional Appearance
Timeline
Guest Arrivals
Sea World San Diego
06.2024 - Current
Front Desk
Best Western Seven Seas
06.2023 - 10.2024
Henry High School