Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Patient Care Technician
Rush University Medical Center, RUMC
11.2023 - Current
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Documented patient information and care activities in electronic health record.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Guest Advocate
Target
09.2022 - 04.2023
Improved overall store appearance by maintaining cleanliness standards throughout the sales floor and common areas.
Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
Processed guest check-ins and check-outs following procedures for fast turnover.
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