Alondra Salazar
Chicago,IL
Summary
Currently in search of a rewarding position in a vibrant company in which I may demonstrate my strong organizational, customer service, detailed skills. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
RECOVERY COUNSELOR
Trilogy
10.2023 - 10.2024
- Educated individuals on addiction and recovery processes, providing support and guidance throughout the treatment journey
- Served as a liaison between patients and external resources, connecting individuals with community programs to aid in their recovery journey
- Continuously updated knowledge on best practices in addiction counseling through professional development opportunities and industry conferences
- Reduced relapse rates for patients through consistent follow-up and monitoring of progress
- Managed caseloads efficiently while maintaining high quality of care, prioritizing critical cases when necessary
BEHAVIOR HEALTH TECHNICIAN
Gibault Children Services
01.2023 - 06.2023
- Communication skills, The ability to empathize with patients and their family members, Flexibility and adaptability, Listening and reasoning skills, Helping patients with everyday activities, Active listening, Critical thinking, Social skills
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations
- Developed visual schedules and other supports for clients requiring additional structure during daily activities, increasing independence levels over time
- Improved patient outcomes by implementing evidence-based behavioral modification techniques
- Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health
BILINGUAL INTAKE SPECIALIST
Fleschner Stark Tanoos & Newlin Law Firm
01.2022 - 05.2022
- Working with Spanish speaking clients, asking for personal information to help them apply for social security disability, Answer and screen inquiry calls and emails from potential clients, Ensure that all retainer documents are properly signed, Follow up with potential clients, Reviewing and analyzing case facts, Providing information to case managers, Collaborated with other interpreters/ translators
CETS PRINTER TECHNICIAN
Indiana State University
08.2019 - 05.2022
- Assisting IT specialist in labs, Fixing printer throughout campus, Helping professors with printers or screen projectors, Technical knowledge, Engaging with students and professors daily
- Educated end-users on proper usage and care of printers, reducing the frequency of service calls for minor issues
- Implemented preventive maintenance procedures to minimize potential problems and extend the life of printing equipment
- Collaborated with other technicians to diagnose complex issues, ensuring quick resolutions and minimal disruptions to client operations
- Assisted customers with technical support inquiries
SUMMER HOST JOB
Bakersfield Tacos & Tequila
05.2021 - 07.2021
- Engaging with customers daily while keeping a friendly, relaxing demeanor, Having knowledge of the menu, while having the ability to make suggestions to increase sales, Ensuring my communication with the chefs,DRAFTcustomers, and staff are clear and legible, Applying my ability to work well in a team
- Working with other servers, bartenders, and chefs was essential to making a great dining experience at Bakersfield
SUMMER RESEARCH INTERN
Eli Lilly
05.2019 - 07.2019
- Engaging with other interns in same research project, Research on how to prevent explosions when transporting pharmaceuticals around the world, Assisted in the laboratory with other laboratory duties preforming quality ensuring reviews, Decomposed data using ExtractNow, Documented data analysis, Applying my ability to work well in a team
- Working with other students, professors, and doctors
CASHIER/SERVER
Baxbeaux Pizza
01.2017 - 06.2018
- Engaging with customers daily while keeping a friendly, relaxing demeanor, Having knowledge of the menu, while having the ability to make suggestions to increase sales, Ensuring my communication with the chefs, customers, and staff are clear and legible, Applying my ability to work well in a team
- Working with other servers, bartenders, and chefs was essential to making a great dining experience at Babeaux
Education
Bachelor of Arts - Social Work
Indiana State University
Terre Haute, INHigh School Diploma -
Scecina Memorial High School
Indianapolis, IN05.2019
Licensed Aesthetician -
Harold's Beauty Academy
Terre Haute, IN05.2019
Skills
- Bilingual (Spanish & English)
- Proficient with Workday
- Team player
- Excellent time management skills
- Conflict Management
- Client relations and communication
- Team Collaboration
- Case Management
- Active listening method
- Crisis Intervention
- Computer technology
- Empathetic
- Research
- 5 years of customer service
- The ability to manage time and prioritize task
- Classic/Volume lash certified
- PCA Chemical Peel Certified
- Makeup application
- Skin Analysis
- Facials
- Waxing
- Massages
- Continuing Education
- Client Advocacy
- Mental Health Awareness
- Active Listening
- Crisis Management
Activities
- Reading
- Crochet
- Art
- Textiles and merchandise
- Makeup
- Photography
- Gardening
- Volunteering
- Skincare
Timeline
RECOVERY COUNSELOR
Trilogy
10.2023 - 10.2024
BEHAVIOR HEALTH TECHNICIAN
Gibault Children Services
01.2023 - 06.2023
BILINGUAL INTAKE SPECIALIST
Fleschner Stark Tanoos & Newlin Law Firm
01.2022 - 05.2022
SUMMER HOST JOB
Bakersfield Tacos & Tequila
05.2021 - 07.2021
CETS PRINTER TECHNICIAN
Indiana State University
08.2019 - 05.2022
SUMMER RESEARCH INTERN
Eli Lilly
05.2019 - 07.2019
CASHIER/SERVER
Baxbeaux Pizza
01.2017 - 06.2018
Bachelor of Arts - Social Work
Indiana State University
High School Diploma -
Scecina Memorial High School
Licensed Aesthetician -
Harold's Beauty Academy