ALONDRA TLATENCO
New York,NY
Summary
Experienced and versatile waitress with 5 years in high-paced dining environments, including bars, cafés, and full-service restaurants. Skilled in providing exceptional customer service, managing multiple tables, and ensuring a smooth dining experience from start to finish. Well-versed in alcohol service, with hands-on experience preparing and serving a variety of cocktails, wines, and beers responsibly. Proficient in crafting espresso-based drinks and specialty coffees with attention to detail and presentation. Known for a calm, professional demeanor under pressure, strong multitasking abilities, and a commitment to customer satisfaction and teamwork.
Overview
5
5
years of professional experience
Work History
Waitress
Bite
10.2022 - Current
- Assisted team by smoothly handling opening, closing, and shift change procedures
- Answered questions about menu selections and recommended food choices
- Prepared beverages following proper portioning standards for consistency
- Worked in fast-paced environment, handled multiple priorities and learned new procedures
Retail Sales Associate
Carmen Tailor
07.2023 - 08.2024
- Utilized POS system to process cash, credit card, and mobile pay transactions.
- Organized and faced products on shelves and in displays to comply with merchandising standards.
- Answered customer questions about return and exchange policies.
- Inspected finished work for deficiencies and corrected construction issues.
Waitress
Northside Kitchen Tex Mex
01.2021 - 01.2023
- Cleaned tables, completed closing duties and re-stocked tableware and supplies
- Worked in fast-paced environment, handled multiple priorities and learned new procedures
- Stocked server areas with supplies throughout shift
- Delivered genuine hospitality and greeted customers upon arrival
Education
Bachelor of Science - Technical Design
Fashion Institute of Technology
New York, NY05-2027
Associate in Applied Science (A.A.S.) - Fashion Design - Fashion Design
Fashion Institute of Technology
New York, NY05-2025
Skills
- Retail sales
- Food handling safety
- Point of sale (POS) system operations
- Customer service
- Cleanliness
- Beverage preparation
Languages
English- Fluent
Spanish- Fluent
Timeline
Retail Sales Associate
Carmen Tailor
07.2023 - 08.2024
Waitress
Bite
10.2022 - Current
Waitress
Northside Kitchen Tex Mex
01.2021 - 01.2023
Bachelor of Science - Technical Design
Fashion Institute of Technology
Associate in Applied Science (A.A.S.) - Fashion Design - Fashion Design
Fashion Institute of Technology
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