Dayna Sims
Arlington,TX
Summary
Great person with an amazing personality looking for jobs always open to try new things. Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Waitress
Denny's
11.2022 - Current
- Taking payments, outstanding customer service, cleaning, and making smiles
Insurance Agent
Infinity Kemper Insurance
03.2023 - 05.2023
- Selling life insurance, taking payments, selling fire insurance
Caregiver
Accent Care
03.2022 - 11.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Receptionist
DRS Technologies, Inc
01.2020 - 12.2020
- Answering phones, sending emails, taking payment, transferring calls
Customer Service Representative
Willis towers via benefits
06.2017 - 09.2019
- Assisting customers with Medicaid and AARP benefits
Server
Pizza Hut
05.2015 - 10.2017
- Serving customer service, food handling, money handling
Education
Cosmology
Ogle School Hair Skin Nails
Arlington, TXDiploma - High School Teaching
Caldwell High School
Caldwell, TX05.2017
Skills
- Customer Support
- Retail Sales
- Computer skills
- English
- Restaurant experience (7 years)
- Cash handling
- Work from home (1 year)
- Financial services
- Customer service (7 years)
- Micros POS
- Time management
- Sales
- POS
- Upselling
- Serving Experience
- Customer Service
- Strong multitasking
- Insurance Claims
- Meal Preparation
- Compassionate Caregiving
- Typing Speed
Certification
- Driver's License, 09/01/17, 09/01/23
- First Aid Certification
- Food Handler Certification
School
Caldwell High School
Assessments
- Sales skills, Proficient, 12/01/21, Influencing and negotiating with customers
- Retail customer service, Proficient, 11/01/21, Responding to customer situations in a retail setting
- Work style: Reliability, Proficient, 11/01/21, Tendency to be reliable, dependable, and act with integrity at work
- Cooking skills: Basic food preparation, Proficient, 12/01/21, Preparing food, using cooking equipment, and converting ingredient measurements
Timeline
Insurance Agent
Infinity Kemper Insurance
03.2023 - 05.2023
Waitress
Denny's
11.2022 - Current
Caregiver
Accent Care
03.2022 - 11.2022
Receptionist
DRS Technologies, Inc
01.2020 - 12.2020
Customer Service Representative
Willis towers via benefits
06.2017 - 09.2019
Server
Pizza Hut
05.2015 - 10.2017
Cosmology
Ogle School Hair Skin Nails
Diploma - High School Teaching
Caldwell High School