MYA MORRIS
Pflugerville,TX
Summary
Hard working and energetic, with a great attitude towards customer service. Loves working in a fast-paced environment that challenges and promotes personal growth. Enjoys being up and about as much as possible. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Looking for internship opportunities in animal care. Learns quickly and eagerly, and is excited for next step in career.
Overview
7
7
years of professional experience
Work History
Waitress
Idaho's Rib and Chophouse
Idaho Falls, Idaho
10.2024 - 07.2025
- Provided excellent customer service to enhance dining experience.
- Took orders accurately and efficiently using restaurant POS system.
- Served food and beverages promptly to ensure guest satisfaction.
- Assisted in setting up and cleaning dining area before and after shifts.
- Managed cash transactions and processed payments with precision.
- Maintained knowledge of menu items to answer guest inquiries effectively.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Waitress
54th Street Bar And Grill
Pflugerville, Texas
05.2024 - 09.2024
- Provided excellent customer service to enhance dining experience.
- Took orders accurately and efficiently using restaurant POS system.
- Served food and beverages promptly to ensure guest satisfaction.
- Assisted in setting up and cleaning dining area before and after shifts.
- Managed cash transactions and processed payments with precision.
- Maintained knowledge of menu items to answer guest inquiries effectively.
Calling Representative
Homecare Pulse
Rexburg, Idaho
10.2023 - 04.2024
- Interview individuals who continuously receive services from homecare agencies to gain their satisfaction for future purposes
- Interview individuals who continuously work as caregivers for homecare agencies to gain their feedback and overall quality of the workplace
- Exceptional customer service that is given throughout the calls, and able to handle all sorts of situations clients and caregivers are dealing with. Respectful to those who may be going through a difficult time, either medically or physically.
Sales Associate
Premium Retail Wireless
Rexburg, Idaho
06.2023 - 11.2023
- Worked in the sales department at a local Walmart and sold phones and phone accessories
- Customer service was represented in a timely matter, listened to the needs and wants, and managed shifts individually.
Waitress
54th Street Bar and Grill
Pflugerville, TX
05.2022 - 09.2022
- Served as a waitress/server for 50-60 hours a week
- Did any normal task a server/waiter would do
- Handled up to an entire section during certain shifts
- Took other shifts when needed
- Was a reliable coworker and handled myself well during challenging rough hours and is always up for a challenge
- Served up to a 30 top nearly by myself.
Service Mission
Therapeutic Horseback Riding Facility
Georgetown, TX
12.2020 - 05.2022
- Worked hands on with riders ages 2-88 with many different physical and cognitive disabilities
- Side walked alongside them to keep them on their horses in class and handled the horse for their classes
- Cleaned daily, participated in donation events, participated in the summer camps provided, and Team Led at least 2 night shifts a week to keep the classes, horses, and volunteers for those classes in order
- Participated in the feeding team, the conditioning team, had new volunteers shadow me in classes to get a feel of what it's like, participated in volunteer trainings and orientations
- Helped with accreditation projects for the volunteers throughout a huge chunk of my time and learned how to manage in an office setting.
Retail Worker
At Home Retail
Pflugerville, TX
04.2020 - 11.2020
- Restocked shelves, organized and cleaned, unpacked trucks, and helped customers find items they may have been looking for.
- Assisted customers in locating products throughout the store.
- Stocked shelves and ensured product availability for shoppers.
Calling Representative
Dynata Calling Center
Rexburg, ID
10.2019 - 03.2020
- Called recipients and provided surveys for data reasons.
- Conducted outbound calls to gather data for market research projects.
Customer Service
Raising Canes
Pflugerville, TX
06.2018 - 05.2019
- Worked with customers face to face to take orders, resolved food order discrepancies, and made sure that they received what they ordered with a smile and great attitude
- Responsibilities also included making side dishes and specialty drinks, refilling condiment containers, cleaning tables and floor, running food out to customers, cleaning up restrooms.
Education
Bachelor's in Agricultural Science - Animal Science
Brigham Young University Idaho
Rexburg, IDSkills
- Staff Training
- Time Management
- Verbal and Written Communication
- Team Leadership
- Complaint Resolution
- Product Knowledge
- Problem-Solving Abilities
- Positive and Professional
- Customer Service
- Cash Handling
- Customer Inquiries
- Customer Support
- Call Center Customer Service
- Greeting Customers
- Animal care
- Team leadership
- Time management
- Organization skills
References
References upon request
Timeline
Waitress
Idaho's Rib and Chophouse
10.2024 - 07.2025
Waitress
54th Street Bar And Grill
05.2024 - 09.2024
Calling Representative
Homecare Pulse
10.2023 - 04.2024
Sales Associate
Premium Retail Wireless
06.2023 - 11.2023
Waitress
54th Street Bar and Grill
05.2022 - 09.2022
Service Mission
Therapeutic Horseback Riding Facility
12.2020 - 05.2022
Retail Worker
At Home Retail
04.2020 - 11.2020
Calling Representative
Dynata Calling Center
10.2019 - 03.2020
Customer Service
Raising Canes
06.2018 - 05.2019
Bachelor's in Agricultural Science - Animal Science
Brigham Young University Idaho
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