Alondra Valdez
Tucson,AZ
Summary
Experienced table games dealer with a strong background in customer service, rule enforcement, and fast-paced casino operations. Skilled in maintaining game integrity, managing gameplay, and creating a positive guest experience.
Overview
2
2
Languages
1
1
Certification
2027
2027
years of professional experience
Work History
Table Games Dealer
Desert Diamond Casino
Tucson, Arizona
2020 - Current
- Expertly dealt Blackjack, Spanish 21, Face Up Pai Gow, Roulette, Baccarat, Ultimate Texas Hold 'Em, ensuring accurate card distribution and game management
- Facilitated smooth gameplay by dealing cards efficiently and managing game flow
- Ensured adherence to established rules and procedures, maintaining game integrity and promoting trust among players
- Monitored gameplay for compliance with rules and regulations, safeguarding game integrity and enhancing overall gaming environment
- Enforced game rules consistently to maintain fairness and uphold casino standards
- Enhanced player experiences through friendly interactions and attentive service, resulting in increased player satisfaction
Server
Desert Diamond Casino
Tucson, Arizona
2018 - 2020
- Delivered exceptional service by promptly serving food and beverages to guests.
- Ensured order accuracy and quality while maintaining clean dining environment, enhancing guest satisfaction.
- Collaborated with team members to streamline service during busy shifts, improving overall efficiency.
- Presented menus and explained daily specials and beverage selections.
- Recorded food and drink orders using POS systems, facilitating timely service.
Assistant Deli Manager
Fry's
Tucson, Arizona
2016 - 2018
- Oversaw daily deli operations to ensure efficiency and high-quality service.
- Monitored food preparation processes to ensure freshness and maintain quality standards.
- Managed inventory levels to minimize waste and ensure consistent product availability.
- Conducted inventory counts, ordered supplies, and replenished stock as needed.
Sever/party specialist
Peter Piper Pizza
Tucson, Arizona
2012 - 2015
- Arranged parties and event spaces to foster memorable guest experiences.
- Delivered food and beverages promptly to enhance guest satisfaction.
- Verified order details for accuracy and quality while maintaining a clean and organized workspace.
- Joined team meetings to help discuss ways to improve guest satisfaction.
Skills
- Casino game operations
- Card dealing
- Regulatory knowledge
- Table game procedures
- Game management
- Blackjack dealing
- Customer service
- Cash handling
- Collaboration techniques
Languages
English
Professional
Spanish
Professional
Certification
- Dealer Certification
Timeline
Table Games Dealer
Desert Diamond Casino
2020 - Current
Server
Desert Diamond Casino
2018 - 2020
Assistant Deli Manager
Fry's
2016 - 2018
Sever/party specialist
Peter Piper Pizza
2012 - 2015