Alondra Yiselt Miranda Varela
Phoenix,Arizona
Summary
Dedicated and compassionate individual with a strong proactive passion. Ambitious with work experience and skills gained, can adept and optimize working as a collaborative member to ensure all goals and criteria are met with superiors and myself. Resourceful and experienced offering expertise in customer service, coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Server
Freeport-McMoRan Copper & Gold
03.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Medical Assistant
Gila Health Resources
09.2023 - 02.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
LA CLINICA NATUAL
01.2022 - 01.2023
- Patient preparation and assistance with naturopathic and invasive procedures (Platelet-rich Plasma injection, Nail Removal, steam cell IV Therapy)
- Use of basic Medical Knowledge to explain lab exam reviews to patients and ease their understanding of their wellness
- Prepare and administer intramuscular, oral medications and various types of IV bags (multivitamins, detox, anxiety).
Medical Assistant Externship
INTERNAL MEDICINE & LABORATORY DIAGNOSTICS
01.2022 - 01.2022
- Record vital signs and room geriatric patients
- Send faxes of medical records and prescriptions to pharmacies and other medical institutions
- File and organize personal medical information.
SERVER
CHEESECAKE FACTORY
01.2021 - 01.2022
- Updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Reviewed on a viability and substitution of ingredients and food items
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Lead Server/Crew Chief
IHOP
01.2019 - 01.2022
- Supervision and assistance to the front and back regarding restaurant operating strategies
- Overlooked daily operations with the service team, delegated tasks, trained new staff
- Experience with POS systems.
SERVER
LA BARQUITA RESTURANT
01.2016 - 01.2019
- Preparation of cocktails and alcoholic beverages
- Multi-tasking with customer care and food preparation
- Complete Cash Closing of daily restaurant sales.
Education
Medical Assisting -
CARRINGTON COLLEGE
Glendale, ArizonaHigh School Diploma -
CAMELBACK HIGH SCHOOL
Phoenix, AZSkills
- Bilingual
- Phlebotomy
- Flexibility/Time Management
- Patient Education/People Skills
- EKG's
- Patient Advocacy
- Teamwork Skills
- Computer Skills
- Knowledgeable in Medical Procedures and Terminology
- Integrity & Leadership
Timeline
Server
Freeport-McMoRan Copper & Gold
03.2024 - Current
Medical Assistant
Gila Health Resources
09.2023 - 02.2024
Medical Assistant
LA CLINICA NATUAL
01.2022 - 01.2023
Medical Assistant Externship
INTERNAL MEDICINE & LABORATORY DIAGNOSTICS
01.2022 - 01.2022
SERVER
CHEESECAKE FACTORY
01.2021 - 01.2022
Lead Server/Crew Chief
IHOP
01.2019 - 01.2022
SERVER
LA BARQUITA RESTURANT
01.2016 - 01.2019
Medical Assisting -
CARRINGTON COLLEGE
High School Diploma -
CAMELBACK HIGH SCHOOL
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