Aloni Mabry
Portsmouth,VA
Summary
Motivated team member recognized for exceptional customer service and attention to detail. Experienced in training new staff, resolving customer inquiries, and ensuring compliance with health codes. Committed to fostering a collaborative environment for improved service delivery. Dedicated To-Go Specialist with a strong focus on order accuracy, effective communication, and multitasking. Proven ability to enhance customer satisfaction through timely service and detailed inquiry resolution.
Overview
3
3
years of professional experience
Work History
To-Go Specialist
Bubbas 33
Chesapeake, Virginia
02.2025 - 03.2026
- Processed payments for take-out orders accurately using POS system or credit card machine.
- Coordinated with kitchen staff to confirm order accuracy and completeness.
- Prepared to-go orders efficiently for customer pickup, ensuring timely service.
- Maintained cleanliness and organization of to-go station to enhance operational efficiency.
- Verified order accuracy before packing into bags or containers for take-out.
- Responded promptly to customer inquiries and resolved issues professionally.
- Assisted in training new team members on order preparation procedures.
- Adhered to health codes and safety regulations consistently.
Team Member
Chick-fil-A
Chesapeake, Virginia
05.2023 - 01.2024
- Collaborated with team members to streamline workflows and improve service delivery.
- Bagged food items promptly to support fast service during peak hours.
- Accurately processed cash register transactions to ensure prompt service.
- Organized inventory shelves to ensure quick access and maintain stock readiness.
- Maintained cleanliness of workspace, including dining area and restrooms.
Education
High School Diploma -
Churchland High School
Portsmouth, VA06-2025
Associate of Science -
Tidewater Community College
Portsmouth, VA05-2025
Skills
- Quick learner
- Multitasking skills
- POS system operations
- Customer inquiry resolution
- Food safety compliance
- Customer service excellence
- Team collaboration
- Time management
- Effective communication
- Cleanliness maintenance
- Attention to detail
- Problem solving
- Order accuracy
Timeline
To-Go Specialist
Bubbas 33
02.2025 - 03.2026
Team Member
Chick-fil-A
05.2023 - 01.2024
High School Diploma -
Churchland High School
Associate of Science -
Tidewater Community College