Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alonni Hubbert

Weston

Summary

Professional Support Specialist with broad experience in delivering exceptional client assistance and resolving complex issues. Strong focus on team collaboration, adapting to changing needs, and achieving results. Skilled in troubleshooting, communication, and conflict resolution. Known for reliability, problem-solving, and a customer-centric approach.

Overview

5
5
years of professional experience

Work History

Deposit Support Specialist 2

IncredibleBank
06.2023 - Current
  • Prepare and post journal entries; reconcile general ledger and demand deposit accounts with internal registers and bank accounts
  • Perform a variety of operational tasks for moderately complex-to-complex processes and/or functions
  • Review and file Currency Transaction Reports (CTRs) with the Financial Crimes Enforcement Network (FinCEN) as required.
  • Identify and report suspicious activity to the Bank Secrecy Act (BSA) fraud analyst for further investigation.
  • Assist in training and onboarding new or less experienced department staff.



Loan Servicing Specialist

IncredibleBank
03.2022 - 06.2023
  • Ensure accurate and timely processing of all loan-related transactions.
  • Monitor escrow transactions, particularly those involving construction and insurance claims, and facilitate necessary disbursements.
  • Collaborate with management on process improvements and assist with implementation.
  • Maintain up-to-date servicing procedures and assist in documentation refinement.

Customer Experience Specialist

IncredibleBank
11.2020 - 11.2021
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Education

Business Administration And Management

Northcentral Technical College
Wausau, WI
12-2026

High School Diploma -

D C Everest Senior High
Weston, WI
05-2021

Skills

  • Problem-solving
  • Interpersonal skills
  • Attention to detail
  • Microsoft windows and office
  • Organizational skills
  • Strong Communication

Accomplishments

  • Collaborated with a team of 10 in the development of Instant Issue Debit Card.

Timeline

Deposit Support Specialist 2

IncredibleBank
06.2023 - Current

Loan Servicing Specialist

IncredibleBank
03.2022 - 06.2023

Customer Experience Specialist

IncredibleBank
11.2020 - 11.2021

Business Administration And Management

Northcentral Technical College

High School Diploma -

D C Everest Senior High

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