Alonso Espinoza
Los Angeles,CA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Screen Printer
Supacolor USA, Inc.
Los Angeles
01.2021 - 12.2023
- Improved customer satisfaction with timely order fulfillment and consistent print quality.
- Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
- Ensured accurate project completion through meticulous attention to detail in alignment, registration, and curing processes.
- Strengthened team productivity by cross-training staff members in various aspects of the screen-printing process.
- Enhanced print quality by performing routine maintenance and cleaning on screen printing equipment.
- Operated 1 printer to produce 60 screens daily.
Sales Associate
FUTURE GENERATIONS
Los Angeles
08.2020 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Metro by T-Mobile
Lawndale
03.2017 - 07.2019
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Associate
WSS
Los Angeles
02.2016 - 10.2016
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Multi-tasking strength
- Goal-Oriented
- Flexible Schedule
- Active Listening
- Problem-solving abilities
- Sales closing
- Call Center Customer Service
- Product Knowledge
Certification
Driver's License, 05/01/23, 05/01/27
Personal Information
- Relocation: Anywhere
- Title: Results-Driven Sales Associate
Languages
Spanish
Native or Bilingual
Timeline
Screen Printer
Supacolor USA, Inc.
01.2021 - 12.2023
Sales Associate
FUTURE GENERATIONS
08.2020 - 01.2022
Sales Associate
Metro by T-Mobile
03.2017 - 07.2019
Sales Associate
WSS
02.2016 - 10.2016
Driver's License, 05/01/23, 05/01/27